Senior Executive-Training-Knowledge Management

Essential Functions Identifying the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provides EXL a competitive edge.Work with stakeholders to create capability building strategy based on communication-related skills identified as necessary to achieve overall organization goal.Training need analysis, researching, designing and developing content such as module outlines, presentations, trainer's guide, participant's guides and other training material.Designing training aids like activities, role plays, case studies, etc. to make the training session livelier and more interactive.Ensuring that the quality of content is maintained as per the targets assigned and should be in accordance with internal standards.Identification of appropriate methodology for the implementation of training.Training and certification of trainers on the training modules.Building PPTs and other material and participate in presentation to the client/ internal customers.Participate during client visits (presentation of capability development programs).Performance Parameters Quality and accuracy of deliverables.Efficiency and effectiveness (result-orientation).Training delivery.Adherence to internal standards.Employee satisfaction, people development and morale.Good performance on any other function that may occur from time to time or as directed by the Supervisor.Builds and maintains atmosphere where coaching, counseling, and feedback are considered essential for better performance.Risk recognition, assessment, analyses, management and mitigation.Demonstration of in-depth knowledge and application of various methodologies in relevant situations or phases.
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