Senior Executive, Customer Success

Details of the offer

Job Description
NielsenIQ works with clients to provide insights and thought leadership to drive their business and grow their portfolios. Our work helps our clients set growth strategies and determines what products you ultimately see on the shelf. Our team members are experts across various categories and are viewed as trusted partners by our clients.
The Senior Executive within the Retail Intelligence team contributes to the adoption and application of NIQ Consumer solutions, supporting Consultants to profitably grow customer loyalty and drive sales.
RESPONSIBILITIES

Interact with both Retail Intelligence Teams and the NielsenIQ Sales Teams.
Support Consultants in the elaboration of Analysis and in preparing presentations of insights.
Ensure Retail Intelligence insights and action-oriented solutions are delivered to the Clients by being a Retail Intelligence expert with the ability to explain methodology behind key analytics to clients.
Autonomously interact with client staff on both basic and advanced Retail Intelligence client needs.
Collaborate with other NielsenIQ teams to provide holistic support to clients.
Demonstrate high standards of performance and promote a strong team environment.
Partner with CS Consultants, Insights associates, and Sales teams.

REQUIREMENTS

Statistics, Economics, or Marketing graduate; Honours / master's level preferred.
Excellent analytical skills, ability to interpret sales and consumer data. Confidence and capability for data analyses and interest in dealing with data. Good at providing answers and insights aligned with client's requests, generating new and creative ideas.
Client-facing and communication/presentation skills, delivering research results to stakeholders on the client's side in a clear and consistent manner.
Ability to work independently and coordinate efforts with other associates within a virtual environment.
Organizational skills: understanding of business priorities, ability to adapt to complex and changing organizations, and ability to manage time schedules.
1-3 years of experience in FMCG and client dynamics.
Full proficiency in PowerPoint & Excel.

Additional Information
Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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