Key Responsibilities:
Assist line managers to resolve grievances
Consult with line managers on cases of misconduct
Provide guidance in terms of disciplinary processes
Consult regarding FWWs and CFWWs
Draft charges
Review outcomes of enquiries to ensure fairness and consistency
Consult with line managers on cases of poor performance and ill health incapacity
Consult with line managers on S189 processes
Prepare applications/affidavits/documents for CCMA processes
Represent the company at the CCMA/BC – in line, conciliation and arbitration
Upload and update cases on ER system
Keep abreast of developments in employment legislation and case law
Assist with facilitation of ER training
Ensure business compliance with labour legislation and case law
Assist SPA: ER Domain with research and drafting ER related policies
Provide input into development of ER related training material
Provide input and guidance to ensure capacity building of ER consultants
Qualifications and Experience:
An HR-related or legal qualification is essential, and any ER related qualification is advantageous
Minimum 5 years functional ER experience
Solid experience in the retail industry
Experienced at representing at the CCMA
Solid knowledge of disciplinary and grievances procedures
Knowledge of external dispute resolution processes
Thorough knowledge of employment law and labour legislation governing the retail industry in SA
Knowledge of employment law and labour legislation in other African countries is advantageous
Experience dealing with a unionised environment is advantageous
Skills:
Litigation and drafting skills essential
Strong negotiating skills
The ability to influence
Facilitation skills
Review and Reporting
Managing Change
Business Case Contribution
Business Process Modeling (BPM)
Enterprise Readiness Assessment
Perform Gap Analysis
Human resources systems and tools
Presentation Creation
Spreadsheet Expertise
Employee Relations
Learning Solutions Development
Behaviours:
Applies market and business insights in order to drive organisational objectives
Effectively works with others to achieve shared goals
Creates an environment that fosters and nurtures a culture of creativity which drives success
Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
Develops plans and prioritises initiatives that align to the organisational goals and objectives
Understands and navigates dynamics created by processes, systems, and people
Assesses and improves the efficiency, effectiveness, and quality of various work processes
Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
Interprets and simplifies complex and contradictory information when resolving organisational problems
Takes accountability and ensures others are held to account on agreed upon performance targets
Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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