Senior Engineer: Team Lead

My client in the Managed IT Services (MSP) and Telecommunications industry is looking for a highly effective Senior Engineer: Team Lead. Being a managed service provider entails being a third-party Company that takes on the ongoing, day-to-day responsibilities of IT management.Minimum Requirements:Minimum 6 years experience in an IT service manager role.Preferred work experience with an IT Managed Service Provider (MSP).Knowledge and experience in cross-functional management methods and techniques.Strong organisational, presentation, and customer service skills.Skilled in strategic planning both from a technical and financial budgeting perspective.Tertiary qualification i.e., Bachelor degree in Computer Science and/or Information Technology or equivalent.Should have A+ and N+ certifications.CompTIA certifications preferred.Knowledge of VOIP protocols, SIP, RTP.Experience with Desktop (Windows/OS X), Network (Windows/Linux and Office).Server 2016 (upwards) management and administration (AD, DNS & DHCP).SQL database installation and migration (2012 & 2016).Office365 SharePoint administration (entire suite in its entirety, including Exchange, OneDrive, Teams, Security, Compliance, Azure Cloud is beneficial).Fortinet firewall configuration (ideal) and/or any firewall exposure.Please note that should you not receive feedback within 2 weeks of your application, please consider it as unsuccessful.
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