Senior Engineer: Team Lead

My client in the Managed IT Services (MSP) and Telecommunications industry is looking for a highly effective Senior Engineer: Team Lead. Being a managed service provider entails being a third-party Company that takes on the ongoing, day-to-day responsibilities of IT management for clients. The ideal candidate should have:

Minimum 6 years experience in an IT service manager role.
Preferred work experience with an IT Managed Service Provider (MSP).
Knowledge and experience in cross-functional management methods and techniques.
Strong organisational, presentation, and customer service skills.
Skilled in strategic planning both from a technical and financial budgeting perspective.
Tertiary qualification i.e., Bachelor degree in Computer Science and/or Information Technology or equivalent.
Should have A+ and N+ certifications.
CompTIA certifications preferred.
Knowledge of VOIP protocols, SIP, RTP.
Experience with Desktop (Windows/OS X), Network (Windows/Linux and Office).
Experience with Server 2016 (upwards) management and administration (AD, DNS & DHCP).
Experience with SQL database installation and migration (2012 & 2016).
Experience in Office365 SharePoint administration (entire suite in its entirety, Exchange, OneDrive, Teams, Security, Compliance, Azure Cloud - beneficial).
Experience with Fortinet firewall configuration (ideal) and/or any firewall exposure.

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