Kendrick Recruitment is currently hiring a Senior Duty Manager for a Luxury Hotel in Plettenberg!
Are you ready to elevate your career in hospitality? Kendrick Recruitment is thrilled to present an exciting opportunity for an experienced Duty Manager to join a prestigious luxury hotel in Plettenberg. This role offers a chance to be a key part of delivering exceptional guest experiences at a renowned establishment.
Key Responsibilities:
Oversee daily hotel operations, ensuring top-tier guest experiences across all departments.
Lead and support teams in Front Office, Housekeeping, and F&B to maintain smooth operational flow.
Manage guest check-ins and check-outs, addressing inquiries and special requests promptly.
Collaborate with department heads to coordinate events and functions for seamless execution.
Uphold high standards of cleanliness, safety, and guest satisfaction across the property.
Act as the main point of contact for guests, resolving complaints and concerns efficiently.
Support the management team in meeting financial objectives, implementing effective cost control and revenue generation strategies.
Ensure compliance with hotel policies and brand standards.
Requirements:
Previous experience as a Duty Manager or in a similar role within a luxury hotel environment.
Strong leadership, organizational, and team management skills.
Excellent communication, interpersonal, and guest service skills.
Ability to work flexible shifts, including weekends and public holidays.
Proficiency in hotel management software and MS Office.
A Diploma or Degree in Hospitality Management or a related field is preferred.
Package:
Competitive salary, based on experience.
Benefits including accommodation, meals, and other perks.
Opportunity to work at a prestigious hotel in a scenic location with excellent career growth potential.
To Apply:
Send your CV and references to apply below .
If you're passionate about delivering exceptional service and have a proven track record in luxury hotel operations, we would love to hear from you. Don't miss the opportunity to take the next step in your career with this exciting role!
Please note: Only shortlisted candidates will be contacted.