Drive the adoption of Nedbank's end-to-end digital go-to-market interface by new and existing clients and provide active client support to the underlying FX sales/service model. Future-proof the business through client retention and growth of wallet-share by improving client experience across the foreign exchange value chain. Proactively acquire and service Global Markets clients and grow Nedbank's FX franchise, generate revenue, and grow the foreign exchange (FX) product offering by providing pricing and risk solutions (linear and derivative) for new and existing clients in line with the Markets business strategy.Job ResponsibilitiesAchieve Nedbank's Global Markets financial targets via client acquisition, revenue strategy & product offering.Acquisition - identify, research, and onboard new clients in line with the FX Sales business model.Proactively engage new and existing clients to identify leads and cross-sell opportunities.Drive the implementation of the Global Journey (CX) initiative and digital go-to-market interface to ensure we continue to evolve and remain relevant in the future.Seek out and ensure corrective actions are implemented to grow and scale digital transactional capability for clients and reduce client pain points across the value chain.Continuously gather client insights to reimagine and influence the organization's digital and client service model.Ensure clients are aware of Nedbank's suite of eChannel platforms.Cross-sell Nedbank's digital offering to all clients.Engagement with internal stakeholders – credit, coverage bankers, legal, regulatory, and support.Build ongoing client rapport by understanding client needs and providing relevant market and hedging solutions.Develop and implement sales strategy in line with Markets and FX franchise strategy.Manage and report opportunity generation and related performance.Reporting of business growth, opportunities, and shortfalls.Development, marketing, and optimization of systems, products, and digital solutions.Regular competitor analysis and identification of market trends.Apply relevant risk management policies and procedures to ensure compliance with internal policies, external regulations, and codes of conduct.Personal development and career growth alongside soft and technical skills development.New business initiatives and maintaining the FX franchise competence and relevance via changing market trends and product development.Contribute to a high-performance culture through innovation, agility, collaboration, and empowerment across the Group.Preferred QualificationPreferred CertificationsApplicable Market, Trading and Regulatory Qualifications (RPE, ACI, JSE, FAIS certification)Minimum Experience Level5 to 8 years' experience in sales or trading in a Markets environment with a specialization in FX and derivatives.Technical / Professional KnowledgeData analysisGovernance, Risk and ControlsIndustry trendsMicrosoft OfficePrinciples of financial managementPrinciples of project managementRelevant regulatory knowledgeRelevant software and systems knowledgeDecision-making processMarket RiskEarning TrustCustomer FocusWork StandardsHigh-Impact CommunicationEmployment Equity StatementPreference will be given to individuals from under-represented groups.
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