Senior Data Analyst - Pietermaritzburg

Responsibilities:Collect data from Collections team to use in establishing organizational structureInteract with Collections team managers to understand their needs from what their agents are doing during the process of collecting money from debtorsPresent detailed report about what the company might project to collect from debtors at the end of each monthDebit order and other payments method analysisWorked closely with IT teams to ensure data integrity, streamline data extraction processes, and improve the efficiency of data analysis workflowsPerform day-to-day functions ensuring effective and efficient management of accountsConducted ad-hoc analyses to support special projects and initiatives, such as developing new debt recovery strategies, optimizing collection workflows, or evaluating the effectiveness of marketing campaignsVisualize data from different source systems, like Excel, SQL, ExcaliburConducted comprehensive data analysis on debt portfolios, including delinquency rates, payment trends, and collection performance.
Identified areas for improvement and presented actionable recommendations to senior managementUse Power BI to create reports and dashboards for business insightCreated and maintained automated reporting dashboards using Power BI, providing insights into debt collectors performance metrics, and facilitating data-driven discussions during team meetingsData analysis on operational KPIs based on team weekly performanceRequirementsSQL/database qualification or experience Proficiency in SQL and Power BIStrong analytical and problem-solving skillsEffective communication and collaboration abilitiesBachelors degree in a related fieldDue to the high volume of applications received, only suitable candidates who meet the criteria of this vacancy will be contacted.