Senior Crm Executive

Purpose of the Job
To maintain and develop the relationship with the customer/s through being the one-stop-shop contact point and upselling to existing client base to achieve business growth.
Job Description

Scheduling of business appointments with the client/s
Achieve individual targets
Maintain existing business
Identify & grow client base and revenue through selling of additional logistics products
Selling of the full supply chain products to the client
Establish customer needs, developing opportunities and grow customer base (where applicable)
Update weekly call report and REACH / Salesforce daily
Prepare and present proposals and presentations to client/s
Effectively and efficiently deal with client queries
Identify and escalate possible threats to existing business

Job Responsibilities - Experience and Education

Minimum requirement is a Matric (Grade 12) qualification
Bachelor's Degree or similar qualification and/or experience
3 Year corporate experience in managing a portfolio of clients (If senior position 5 years)
Need to have worked for reputable corporates
Proven track record of having made target
Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
Experience in presentation and negotiation of business solutions at senior management level
Valid Code 08 driver's license and own reliable transport
Excellent communication skills

Leadership Behaviors
Skills

Negotiation Skills
Communication Skills
Interpersonal Skills
Problem Solving
Creative Thinking
Customer Service Orientation
Relationship Building


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