Senior Client Services Analyst

Job category: Banking, Finance, Insurance. Stockbroking
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction Provide professional advice and support on JSE systems and services and expert business knowledge to JSE clients on all aspects of all JSE markets and services including specialised skilled support on the trading, post trade and market data business operations and systems functions.
Customer Service Provider Provide service directly to internal or external customers
External Consultant Provide expert advice about products and services to customers and external business partners
Seek diverse learning opportunities and perspectives; quickly apply new knowledge and skill; use work challenges as opportunities to try new learning and innovative solutions
Analyst Draw conclusions and make recommendations based on qualitative or quantitative data
Results Driver Take initiative to set and achieve challenging work goals; focuses one's time and energy to maintain high work standard
10 years' experience preferably in the stock broking environment, relevant to JSE systems and a good understanding of the financial markets with an extensive working knowledge of BDA, MIT and Nutron systems Knowledge and Skills Adapting behaviour to meet major changes at work A dapting to a major organisational change Building and maintaining effective relationships with internal and external stakeholder Evaluating resource allocation Networking and building relationships. Establishing and maintaining collaborative relationships with peers / subordinates / managers Communicating complex information orally #J-18808-Ljbffr