Senior Claims Administrator

An exciting opportunity for a Senior Claims Handler has become available with our client. They are an underwriting managing Agency specializing in mobile device, motor, pet and digital device insurance. We are fast expanding and looking for a technically savvy, peoples person to join our team in the claims department based in Granger Bay. This position reports to the Claims Manager. Job Purpose: To support the Claims Department through accurate, efficient, and timeous processing claims within various SLAs, SOPS Turnaround times. Qualifications and Competency Requirements NQF4/Grade 12 Certificate RE5 and FAIS Compliance Insurance qualification/degree advantageous Minimum 5yrs financial services experience Experience across multiple insurance lines and class of business advantageous. Intermediate Computer Skills Key Skills: Accuracy and quality processing and interactions Adherence to SLA and Company S.O.P terms and conditions Data quality and integrity maintenance Well versed in Business English (written and verbal) Communicates clearly and reasons logically. Customer Service Orientation Respect and work well with others. Operates as a team player. Conscientious - meets deadlines and pays attention to detail to ensure quality. Displays integrity and honesty. Is meticulous and organized Able to deal with time pressure and maintain a level head. Needs to take initiative and judgement based on data and logic, within standard operating procedures. Confidence and resolve in ability to make decisions. Time management