We are currently looking for a Senior Catering Manager to be responsible for monitoring the quality of the food, and service and making sure that the unit performs well.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk, and complexities together with increased quality, efficiency, and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our client's needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Duties & Responsibilities • Take full responsibility and management of this contract
• Setting and management of service delivery standards
• Lead, motivate, train and develop a team of staff
• Implement and maintain operational controls in line/within budgetary requirements
• Ensure quality of food preparation, presentation and service is up to Fedics Food Service Catering standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist
• Proactively manage the Q-pro & OSHACT compliance of this unit
• Ensure that tills and cash ups are running smoothly
• Ensure all Fedics Food Service Catering Solution policies and procedures are complied with
• Daily HR and IR issues (including training, development & performance management)
• Analyse and pre-empt client needs and possible complaints
• Take responsibility for all functions by organising, preparing & co-ordinating.
• Management of all administration, finances, debtors, budgets, etc.
• Process Fedics Food service Catering Solution paperwork and compile & understand weekly & monthly P & L
• Relationship building with the client and customers on a daily basis (essential)
• Must be able to work long hours and over weekends should there be a need
• Stay abreast of latest food trends and best practices
• Ensure smooth running of the Biometrics system
• Ensure that Staff vacancies are filled timeously
• May be required to assist with any other duties that may be outside scope of responsibility
Skills and Competencies • Strong judgement and problem-solving skills
• Strong interpersonal and communicative skills (verbal and written)
• Flexibility with regards to working hours
• Excellent people skills
• Attention to detail
• Client service orientated
• Business Management principles
• Fully computer literate
• Excellent food /Chef skills and background
Qualifications • Relevant tertiary qualification and/or equivalent level of competence, an advantage
• 1-2 years previous experience
• Valid driver's license
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