Senior Business Partner - Performance & DevelopmentThe P&D Business Partner is a key partnership role supporting both senior and operational stakeholders to determine where learning interventions or performance & development support is required in Divisional / Functional teams. Collaborates with senior business leaders across multiple clients to define, oversee & support the delivery of all P&D activity.Role Objective:The Senior P&D Business Partner is responsible for Performance and Development for the South Africa Business.Minimum Requirements:Academic:MatricIndustrial psychology / Development / Learning / BCom / BSCExperience:5 Years experience Performance & Development experiencePrimary Responsibilities:Pricing for new business and ensuring that the solution offered to new clients is deliverable.Execute the P&D imperatives and approach in line with Capita's Group P&D strategy.Build strong professional relationships with key stakeholders, including government, non-government and educational institutions.Leverage strong P&D knowledge to bring insight to support the business agenda and strategy.Train and coach managers and executive leadership in employee performance development.Design and develop the Career Pathway Framework from a competency perspective.Facilitate progression/succession planning processes.Design and execute performance development processes including leading design improvements.Lead on Capita's approach to Early Careers and Professional Development.Partnering with the business to make data-driven decisions.Develop and manage the performance and development of direct reports.Proactively report on performance, utilization, and engagement.Input into reporting for Enterprise Risk Committee regarding P&D risks.Comply with South Africa's Skills Development Act and other relevant legislation.Develop the Workplace Skills Plan (WSP) and Annual Training Report (ATR).Secure skills development funding from relevant authorities.Core Competencies:Expert in acting as a consultant with operational and senior stakeholders.Deep understanding in learning delivery and design.Experience in managing large-scale learning initiatives.Strong project management and change management skills.Confident in both written and spoken communication.Experience in budgetary management.Increases diversity and develops an inclusive culture.Leads by example by demonstrating Capita's Purpose, Values, and Code of Conduct.About us:Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.What's in it for you?Competitive Basic salaryMedical AidProvident fund, Group life, funeral and disability benefitAnnual Performance IncentiveGlobal Colleague NetworksCommunity Engagement opportunitiesAnnual Leave days exceeding statutory requirementsInternational ExposureDevelopment and Growth opportunitiesWhat we hope you'll do next:Choose 'Apply now' to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience.Location:Cape Town, South AfricaContract Type:Permanent
#J-18808-Ljbffr