Purpose of the JobThis is an exciting opportunity for you to join our dynamic team in the Furniture Division at Shoprite. You will be part of delivering business and technology solutions across the Furniture Division which comprises the OK Furniture and House and Home brands, and you will be doing it by working across the current legacy landscape with the opportunity to work on the best of breed technologies as the division embarks on a journey to define and execute a modernized future landscape.This is an instrumental role across business and delivery teams to ensure that solutions are delivered according to the business requirements considering cost, user and organisational benefits.The nature of projects in this role will vary according to the business needs and requirements, ranging from working independently on small BAU enhancements, to large cross functional strategic projects demanding expert business, process and technology perspectives and recommendations across all functional areas within the organisation.The role requires that you are flexible, adaptable, and resilient, with experience working in small delivery teams where the business analyst will be responsible for the end-to-end delivery of small to medium scale projects, by performing the required business analysis, project management and testing tasks required to ensure on- time, on budget fully functionality delivery. Job Advert Details Job CategoryOther Job ObjectivesInformation Seeking & AnalysisPerform high-level analysis activities at a Senior / Specialist proficiency level.Understand, analyse and identify areas for improvement in the current business environment and across other shared process/system business environments.Operate confidently within and make contributions where appropriate to business strategy, current trends and developments in the retail industry.Operate confidently within multiple current and potential integrated systems and E2E business processes.Analyse, understand and take a new perspective on customers (Internal and external) and multiple domain impacts using user journeys, research and/or spending time in the various operational areas.Collaborate with user stakeholders in the identification and documentation of user requirements.Assess and document the business implication of user requirements to the business process involved.Assess risks, costs and potential benefits of alternative business process designs.Define business rules and guide the implementation of these rules in the development of the various application systems.Devise, initiate and drive effective change initiatives.Assess technical solutions and business processes against business requirements.Produce fit-for-purpose specification documents for business requirements and processes using appropriate tools, while following the guidelines and standards for analysis artefacts.Assist to solve & mitigate project risks.Leadership, Facilitation & InfluencingWork closely with Architects, Developers, and Business stakeholders to evaluate suggested solutions where required. Advise on alternatives presented by the technical designers and providing recommendations regarding the business design.Influencing stakeholders (within IT and Business) to consider solutions which will work best for the business.Coaching and mentoring for the Junior and Intermediate BA resources on business analysis processes and delivery.Organising, multitasking & time managementStrong commitment to organisational objectives and ensuring high quality delivery on work.Take responsibility for the timelines of the business analysis effort related to a project or task.Be able to work on multiple projects, depending on project size and complexity. Knowledge and ApplicationOperate at an Expert level in terms of methods used to analyze and benchmark business cases, which will align with the business strategies of the organisation (including feasibility and business benefits).Deploy appropriate techniques to elicit and analyse business problems and translate them into business needs.Drive the change management barriers impacting User Acceptance Testing.Actively contribute to the development of the BA practice within the organisation.Act as an SME in Communities of Practice to learn from the community and share knowledge and expertise with the community.Contribute to improving ways of work for the BA community, with specific focus on how to improve alignment, output, driving and influencing standards and quality.Creates a sense of team spirit by encouraging harmony, co-operation and communication.Develops and openly communicates self-insight such as an awareness of own strengths and weaknesses and what may come naturally or less naturally to them.Develops own technical skills and knowledge by looking out for opportunities to engage in continual professional development.Finds out about the activities of a wide range of other departments in the organisation and how they should work together as a system. QualificationsDegree or Diploma with 5 to 8 years related experience.Advanced BA certification, CBAP, AAC or similarFacilitation qualification / experience ExperienceExperience working within all aspects of the Software Development Life Cycle (SDLC)Business process analysis and modelling experience.Business understanding of the broader retail industry / Furniture retail industry experience. Knowledge and SkillsWillingness to be responsible for project delivery on projects depending on size and complexity, including project management and testing of solutions.Exceptional interpersonal and communication skills, enabling you to effectively engage with stakeholders, build strong relationships, and influence decision-making. Good planning and time management skills.Agile tools and techniques.
