Contract: 12 Month Renewable Contract
Location: Johannesburg SA
Work Model: Hybrid 3 Days in the Office
End Client: One of SAs Leading Banks
About the Role:
We are seeking an experienced Senior Business Analyst with a robust background in financial services and financial services products. This role requires a strategic thinker with 10+ years of experience in analysing complex business processes, defining problem statements, and delivering practical solutions to meet business objectives. The ideal candidate will bring a proven track record of consulting with top-tier banks, and will demonstrate expertise in stakeholder management, agile delivery, and process improvement.
Key Responsibilities:
• Problem Identification & Solution Design: Understand client problems through detailed analysis of business needs and stakeholder requirements. Define and scope strategic and tactical solutions.
• Current and Future State Analysis: Conduct in-depth assessments of current operational processes, systems, and organizational structures to define the future and transitional states.
• Data Analysis & Reporting: Analyze complex datasets to identify trends, bottlenecks, and optimization opportunities. Deliver actionable insights to support decision-making.
• Stakeholder Collaboration: Lead workshops, interviews, and collaboration sessions to foster stakeholder engagement and build consensus around the project goals.
• Requirements Elicitation & Documentation: Organize and document requirements using epics, user stories, and acceptance criteria. Structure business models and designs using visual diagrams, including process flows and data maps.
• Gap Analysis & Scenario Development: Conduct scenario planning, identifying gaps between current and desired states to propose remediation actions.
• Agile Delivery & Sprint Management: Lead and participate in iterative planning, ensuring alignment with the team backlog. Manage the requirements lifecycle throughout each sprint.
• Solution Evaluation: Evaluate the performance and value delivered by the solution, iterating as needed to meet business objectives.
• Testing & Quality Assurance: Define test cases and conduct user acceptance testing (UAT) to ensure solution integrity.
• Continuous Improvement: Suggest and implement process improvements, leveraging minimum viable product (MVP) and continuous deployment methodologies.
• Risk Management & Compliance: Identify risks and ensure compliance, working across various regulatory frameworks and policies.
Skills & Qualifications:
• Experience: 10+ years of experience in Business Analysis, with a focus on financial services.
• Technical Expertise: Proficiency in agile methodologies, Lean principles, data analysis, and visualization tools (e.g., Visio).
• Analytical Skills: Strong capability in conducting gap analysis, data modeling, and developing business scenarios.
• Communication & Leadership: Excellent interpersonal skills, with a proven ability to manage stakeholder relationships and lead cross-functional teams.
• Certifications: Agile, Scrum, or Lean Six Sigma certifications are advantageous.
• Manage ambiguous and complex tasks to streamline processes, reduce waste, and enhance operational efficiencies.