At Cloud Bridge, we transform how businesses use AWS cloud services. We specialise in Consultancy, Managed Services, Cloud Governance, FinOps, and AI/ML to unlock AWS's full potential.
Recognised as AWS's Rising Star Partner of the Year for 2023 in EMEA and 2022 in the UK&I, we're expanding globally with new offices in South Africa and Dubai, a strong presence in the Philippines, and our HQ in the UK.
We've managed hundreds of cloud migrations, architectural projects, cost optimisations, and support services for a diverse range of customers, from start-ups to public sector organisations.
As an AWS Advanced Partner, we enhance IT experiences for clients across various sectors. If you're ready to make a difference and join an exciting journey with Cloud Bridge and AWS, we want to hear from you.
We are looking for a person who can lead by example, is excellent at engaging with customers in regard to helping them solve their issues and working as a part of our team of engineers, spreading their knowledge and contributing to improve the efficiency of the company.
Role Key Objectives Be part of the company operational and support department helping deliver service excellence to customers and internal teams. Engage with the customer and internal teams to present and deliver technical answers and solutions to problems. Understand and deliver all technical aspects of the provided service offerings and work to become an SME in various technologies. Produce technical FAQ's and reference documents. Investigate and implement automation, time-saving/efficiency tools and improvement approaches where possible. Adhere to Cloud-Bridge's Policies, Procedures, and Values. Report on progress to internal and customer stakeholders Essential Skills Demonstrable AWS cloud engineer and implementation experience Understanding of cloud services and infrastructure components (IAAS/PAAS) Solid technical troubleshooting skills Excellent documentation skills across technical and operational process areas Strong time and task management with the ability to manage multiple simultaneous tasks Strong interpersonal skills with experience in a customer-facing role An engaging and 'can do' attitude. Willingness to learn on the job. Desirable Skills At least 2 years of extensive background using AWS services Current valid AWS Associate, Professional or Speciality certifications Backup and disaster recovery experience to and/or within the cloud Hands-on experience and knowledge on infrastructure as code (IaC) like Terraform and Cloud Formation Operating system expertise on both Windows and Linux (CentoS, Ubuntu, Red Hat, Amzn Linux, etc.) Ability to create scripts based on the following scripting languages (at least 1) - Shell, Python Understanding of CI/CD pipelines, automations and containerization technologies (Docker, Kubernetes, etc.) Exposure to other cloud environments such as Azure, Google Cloud Platform or private clouds Experience working within an IT Services or Managed Services provider Benefits Overview 25 Days Paid Time-off Birthday Leave Company Bonus Scheme Flexible Working Early Friday Finish (Monthly) Company Laptop and Peripherals Company Sabbatical Scheme Personalised Training & Development Plan Annual Wellness Allowance Company Events Private Health Insurance (Depending on length of service) Wellbeing Support Mental Health Champions Calm App Subscription Email us at: ****** Check our Career site: http://careers.cloud-bridge.co.uk FOLLOW US ON OUR SOCIALS: LinkedIn: https://www.linkedin.com/company/cloud-bridge/
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