Job title : Senior Administrative Officer: Quality Assurance Specialist
Job Location : Gauteng, Pretoria
Deadline : December 28, 2024
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RESPONSIBILITIES: The incumbent will be responsible for: Driving strategic decision-making through the effective utilization of data, business intelligence, and market research; Enhancing the overall operational efficiency and user experience by transforming raw data into actionable insights, using both quantitative and qualitative methodologies; Ensuring that an effective quality management system is in place that contributes to the improved quality of the library services and products; Developing and implementing data architectures, practices, and processes to effectively manage the department's full data lifecycle, ensuring data consistency, availability, accuracy, and security to meet the department's information needs; Creating and sustaining reliable backend data pipelines using programming skills to enable clean data flow; Designing, localise and managing dashboards and reporting solutions to guide decision-makers and help identify risks and opportunities; Performing data analysis to extract meaningful insights from data and translate these insights into recommendations, guiding strategic and operational decisions, from process enhancements to resource allocation; Developing and maintaining performance metrics to track the department's progress across various areas, and increase productivity by developing automated reporting/forecasting tools; Establishing a communication plan with library staff to ensure smooth collaboration; Leading data engagements with cross-functional teams and establish a communication plan with to ensure smooth collaboration; Assisting with analytics to measure the success in various domains of the department.
MINIMUM REQUIREMENTS: Bachelor's Degree or B-Tech in Statistics, Data Science, Computer Science, or related field PLUS three years of experience in data analytics and business intelligence.
ADDED ADVANTAGES AND PREFERENCES: Postgraduate qualification, preferably in the analytical field.
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