Senior Accredited Trainer

Purpose of the JobRole Purpose and additional details pertaining to Senior TrainersThe purpose of the Senior Trainer (Portfolio) role is to deliver on Training delivery to the specific divisional portfolio being serviced.
Using the Training Delivery framework developed in the Group L&D Solutions space, the role ensures the effective training delivery to achieve business objectives.
The role establishes business training briefing inputs and works closely with the L&D team to create suitable training inputs in conjunction with People Partners and business.
This role achieves success by driving an effective, professional, and proficient training experience within their specific business/divisional portfolio for permanent and non-permanent staff members.Support the divisional portfolio by managing the delivery of content and learning materials specific to the training portfolio and ensure effective evaluation of participants to determine if course learning and knowledge transfer was successfully achieved.
The portfolio descriptions below provide an indication of the nature of trainer, training context and environment that should be expected.
We have provided a consolidated view of all Trainer roles to enable suited and interested applicants to consider the different portfolio requirements carefully.
Kindly refer to the above list to orientate which Training portfolio is available in the different locations and refer to the qualifications and experience to map to the specific requirements for each portfolio.
You can apply for more than one portfolio but kindly ensure that you complete the application form indicating clearly which application form represents which portfolio.Job ObjectivesEmployee Centric DeliveryUtilise a variety of training methodologies, techniques, concepts, learning tools and practices to ensure maximum effectiveness of training programs.Monitor and measure effectiveness of all training.Partner with the L&D team to develop and deliver high quality training interventions and where required, to ensure that the outcomes and required units standards for accredited training materials is adequately delivered.Together with the L&D team, Divisional People Partner, and Training Delivery Manager, conduct specific training needs assessments to support the design, development, and delivery of relevant training.Ensure the overall quality in all training processes.Establish, plan and schedule training in consultation with the relevant stakeholders.Arrange appropriate training venues, equipment, training materials as applicable.Ensure successful transfer of knowledge and competence through effective training facilitation techniques.Together with the L&D team Divisional People Partner and Training Delivery Manager, set up, administer, and conduct training assessment tools, such as CBT's, final assessments where relevant.Complete all relevant training administration accurately and timeously.Periodically evaluate ongoing programs to ensure they reflect any changes and update delivery of the revised content on a regular basis.Regularly report and provide feedback to the relevant stakeholders.People (Self, Team & Organisational)Participate in and align with the Divisional Training team to deliver training services to the business.Participate in various Divisional Training team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered, and valued.Participate in various Divisional Training team activities that foster a wellness culture to ensure that the team mentally, physically, and emotionally feels supported.Participate in the enablement of a culture of open and transparent communication within the Divisional Training team.Financial, Reporting & BIEnsure accuracy in data input and relevant reports as applicable to the Divisional Training team.Use official data sources to inform administrative outputs.Assist with compiling basic reports for input to broader People requirements.Consolidate basic costs or data as required by the Divisional Training team and other training stakeholders.Governance & ComplianceEnsure compliance with relevant labour relations frameworks and legislation.Ensure compliance to organisational and legislative governance frameworks and standards including the H&S requirements, POPI Act, Skills Development Act.Identify and mitigate Divisional Training risks.Future-FitParticipate in the integration and effective flow of work with other solutions and service areas.Identify opportunities for continuous improvement in training delivery services.Suggest or share ideas related to relevant training technology requirements where required.QualificationsQualification and ExperienceDiploma in HR, OD, Training and Development or equivalent - (preferred).Grade 12, National Senior Certificate - (essential).Experience within the FMCG, retail sector or similar - (essential).ExperienceSenior Accredited Trainer portfolio+3 years' experience in a Senior Accredited Training Delivery role rendering Training delivery on content and material of an accredited nature with unit standards and NQF credits with exposure to assessment and moderation - (essential).Must be capable of delivering higher NQF accredited courses.Knowledge and SkillsDecisive and willing to take initiative - Identifies and deals with issues proactively and persistently; seizing opportunities that may arise.Adaptable and able to work under pressure – Adjust behaviour to work efficiently and effectively considering new information, changing situations and/or different environments.
Able to navigate periods of high demand, effectively balancing priorities/workload in a fast-paced environment.Results driven with strong organising skills - Focuses personal efforts on achieving results consistent with the organisation's objectives.
Works smartly, efficiently, and effectively.
Stays on top of the detail while effectively prioritising and delivering on urgent and important tasks.Relationship building – Able to work independently and collaboratively to achieve business outcomes.
Builds credibility quickly and establishes trust to empower and enable others to adopt and sustain change.
Handles and negotiates through conflict/challenges well and understands how to drive a high level of focus with a strong and talented team.Communication skills – Communicates confidently and effectively.
Applies accurate and succinct messaging, presents complex concepts simply and communicates findings and recommendations in a way that facilitates change.Coaching and facilitation skills – Facilitates learning opportunities, helping others learn through formal and informal methods; provides constructive feedback, instruction, and development guidance to help others excel and sustainably embed change.Training delivery – Works together with various stakeholders to prepare, deliver and evaluate learning content, courses and/or programmes in meeting current training needs requirements as defined by business.Curious and open to learning with a strong interest in discovery and trying new ideas.
Continuously strives to improve individual and organisational performance.Human Capital administration, policies & procedures - Understands the HC administrative processes to process employee data.
Generates People orientated documentation in support of HC processes.
Understands the regulatory and policy requirements to maintain and keep employee files and records.
Understands the importance of maintaining confidentiality when working with employee information.Processing - Uses the required system within this process.
Knows the company process requirements regarding keeping relevant logs, files, and records up-to-date and accurate.
Knows the requirements for accurate reporting on process outputs.
Knows how to maintain compliance with policy and process requirements.Applicant Feedback Policy
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