St Alban's College, one of South Africa's leading independent boys' boarding and day schools in Pretoria, seeks to employ a School Clothing Shop Manager.OBJECTIVEResponsible for overall management and administration of the St Alban's College School Shop, including the secondhand clothing and lost property. Providing outstanding customer service and satisfaction.KEY PERFORMANCE AREAS/CRITICAL FUNCTIONSEnsure high levels of customer satisfaction through excellent service, relevant shop times, and co-ordination with school activities and/or demands.Complete store administration including stock control and sales in electronic format:Compiles and maintains records of quantity and value; counts stock and reconciles to records.Compiles information and records of sales.Prepare and submit monthly reports on inventory and sales to Finance.Stock includes school clothes and merchandise; staff, supporter and old boys clothes and items; sports equipment; second hand clothing; promotional materials; and essential boarder supplies.Management and control over lost property.Supervise assigned support employees.Liaise and coordinate with suppliers.Ensure compliance with policies and procedures.Maintain outstanding store condition and visual merchandising standards.Report on trends and customer needs and liaise with Clothing Committee and Marketing department.Propose innovative ideas to improve services and clothes including promoting on winter home fixtures.Deal with all issues that arise from customers (complaints, etc.).Be a College brand ambassador.Provide feedback and periodic reports to management.Design of new school shop and facilitation of move.COMPETENCY REQUIREMENTSMatric and proven financial and/or retail experience.A minimum of five years retail and financial experience specifically in procurement with inventory control an added advantage.Ability to interact and work with people.Understanding of educational industry.A comparable amount of training and experience may be substituted for the minimum qualifications.Excellent interpersonal and communication skills.Organized.Ability to build productive relationships.Ability to work independently.Willing attitude to be a part of the school team.Strong sense of professionalism.Other skills and requirements expected include people skills, management ability, common sense, motivation, and a positive attitude.OtherPossession of a valid driver's license.The individual should be available and able to assist as and when required and work on fixture Saturdays.A letter of application, together with a Curriculum Vitae (no longer than two pages) and details of referees, will be received by email only. Email: ****** Date: 25 September 2024Use Reference: SHOP25Please note that correspondence will be limited to short-listed candidates only.If you have not heard from the College within three weeks of the closing date, please accept that your application was unsuccessful. St Alban's College reserves the right to not fill this position.St Alban's College, in line with POPIA (Protection of Personal Information Act) will attempt to ensure the confidentiality of all applicants for this role. All reasonable measures will be in place to protect personal information used in the recruitment, selection, and reporting process. By submitting your application for this position, you are recognising and accepting this disclaimer.Closing Date: 25/09/2024
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