Our client based in Johannesburg, is seeking an SAP Time and Attendance Management Consultant to join their team.
This would be a contract position, until April 2025.
Core purpose of the position: Provide high quality application and systems support Understand the nature and business impact of requests and perform the required analyses Provide second line support for technical and functional solutions Key Responsibilities: Collaborate with stakeholders to gather requirements and design solutions that meet business needs.
Implement and configure SAP Time and Attendance Management modules with WorkForce Software integration.
Provide expertise in time tracking, scheduling, and reporting functionalities.
Troubleshoot and resolve issues related to time management and attendance tracking.
Conduct user training sessions and create documentation for end-users.
Support system upgrades and enhancements, ensuring minimal disruption to business operations.
Work with cross-functional teams to integrate time management solutions with other HR and payroll systems.
Job description - application maintenance: Provide high quality operational and technical application and systems support to customers and internal business functions.
Provide second line support service to IM and end users.
Resolve incidents, problems, service requests and change requests in line with business priorities: Resolve calls logged within the agreed MTTR (Mean time to resolve) included in agreed SLAs.
Ensure Incident / Request updates are at an acceptable quality.
Document and provide analysis of defects to solution teams.
Participate in Priority warroom sessions Be available to the business and support leads for operational support.
Job description - application development (system enhancements): Resolve change requests/ system enhancements in line with business priorities.
Collaborate with the Solution Delivery teams and Architectural teams with regards to planning, designing, architecture development and configuration of the technical platforms for the Workforce Software portfolio.
Translate business requirements into system enhancements, complete analysis, functional design, development, testing and deployment of enhancements.
Participate in deployment handover sessions.
Involvement in internal projects.
Ensure the consistency and stability of the environment and produce SOPs for day-to-day operations Effect continuous improvement in the environment by minimising adverse impacts of Incidents and Problems on the business and preventing reoccurrence.
Requirements: 5 Years experience Compulsory Softskills: Workforce Data & Analytics Workforce Time & Attendance Compulsory Hardskills: Application support Application Maintenance Application Development Please note that only shortlisted candidates will be contacted.
