An international mining house based in Gauteng is looking for a SAP EAM Consultant to develop and optimise the engine that powers companys digital and technology ecosystems, so our people can make life brilliant in the ways we work and operate. This is a tactical and operational role conducting and managing IM demand management, support, governance, analysis, project and vendor management services within the targeted domain. The role is a business expert with extensive knowledge of the EAM systems landscape inclusive of mobile workforce. They are aligned with IM and business objectives and operating model. KEY RESPONSIBILITIES Work safely and be committed to being a safety leader Optimise business performance by enhancing the alignment between business processes and IM systems Provide coaching, training and advise on future use of technology and business process to targeted clients Work closely with process owners and key users to understand business requirements and drive the building of quality solutions Perform functional analysis, requirements definition and solution configuration and testing, in conjunction with delivery teams Develop functional specifications and setting of configurations in partnership with third party development teams Drive the adoption of best practice and enforce the use of standard systems and solutions Keep up to date with technology trends and developments and suggest enhancements Act as the key specialist point of contact for service providers and clients in problem solving and investigations related to service and technology incidents and requests Ensure the knowledge underpinning application/service delivery is documented, managed and maintained Identifies risk root causes and quantify potential business impact. Implements solutions to reduce level of exposure Manage and optimise targeted functional systems/modules to support efficient and accurate workforce management Develop reports and dashboards to analyse data for decision-making Adheres to and participates in governance forums and processes QUALIFICATIONS AND EXPERIENCE REQUIRED An undergraduate qualification (Bachelors degree or equivalent) in the relevant IT or functional discipline Experience working in a multinational, multi-cultural environment IT Service Delivery, vendor management, project management Business case formulation, design and delivery of global enterprise solutions Stakeholder engagement and management Functional exposure to relevant applications and process Ability to work across organisational and functional boundaries, with good influencing skills, excellent stakeholder and supplier management skills Overarching governance and quality management, ensuring compliance with relevant regulations New technologies and their impact on operational activities Business improvement tools and techniques Proven skills in setting goals, planning, prioritising and administering work Catalyst to delivering improvements and change Capacity to learn quickly, understand complex business processes, and spot development areas Strong thinking and problem-solving skills. A self-starter who takes the initiative and follows through Understands business strategies and can make the link to IM contribution Understands the IM Architecture and how their own work contributes to its achievement SAP EAM (overall solution)