Product / Feature Team Information (if applicable) SAP Enabling Services (FICORA) ESSENTIAL SKILLS REQUIREMENTS: · Minimum 3 years experience years experience SAP Authorisation experience. · SAP S/4 Hana and Fiori: Fiori Launchpad and Administration · At least 1 full project implementation. · Applications operations support for Authorisations. · Role Design · Role Build (Role changes/new roles (single and Composite) · Fiori Launchpad administration (maintenance Tiles/TMs/Catalogues/groups) · 2nd Line Support · Transport creation (with CHARM Solution Manager/Focus Build) · ITSM change ticket creation · Any additional responsibilities assigned in the Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS REQUIREMENTS: · JIRA/Confluence knowledge advantageous (Agile) · SAP Role creation with tiles/catalogues and auth. Requirements · Good understanding of Fiori role concept · Knowledge of Fiori Spaces & pages concepts · Strong SAP Trace analysis - Strong Basis authorization Object knowledge · Strong Excel skills (formulas) WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? · SAP Authorization in the following modules: FI,CO, SD. MM would be advantageous. · Strong experience in Applications Operations · MS Excel (Strong Formula knowledge) · Good understanding of system landscape to design adequate and governance compliant to secure role design and user provisioning. · Proven experience roles design, and support within SAP environment. · Good problem-solving capabilities are necessary to investigate and propose alternate solutions for compliance conflicts. WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES? · Applications operations support for Authorisations. · Providing 1st level support to users; adhering to Confluence processes. · Providing 2nd level support to processes where documented. · Recording, routing, and monitoring all reported incidents using ITSM/JIRA to the incident management process. · Liaising with other fix groups and SAP functionals or central support organisations within. · Taking ownership of incidents reported by users, through to resolution. · Adhering to documented escalation processes. · Liaise with development/team leads on users access requirements, new transactions, role creation etc. · Enforce SAP security and SAP development guidelines. · Provision of technical security and authorisations support and guidance to both the business and the SAP support teams. · Delivering security and authorisations support for new project releases. · User interface authorizations based on business or technical requirements. · In the course of normal duties, identify and report discrepancies in documented processes. · Carrying out regression testing for authorization solutions. · Manage general queries in a timely and professional manner. · Recording ALL incidents using the standard toolset. · Monitoring logs for user queries. WHAT DO WE OFFER YOU? · Cutting edge global IT system landscape and processes · Flexible working of 1960 hours in a 12-month period · High Work-Life balance · Remote / On-site work location flexibility · Affordable Group vehicle promotions (buying or leasing options available, terms and conditions apply) · Highly motivating, energetic, and fast-paced working environment · Modern, state-of-the-art offices · Dynamic Global Team collaboration · Application of the Agile Working Model Methodology