Salesperson

OPERATIONAL Salespeople are expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached, and handled as per the 6 elements of selling. To generate sales for the store to ensure its targets are achieved.

Ensure excellent customer relations on the retail floor:

Product Knowledge and Trends
Testing Products
Merchandise Standards
Salespersons Certification
Cash Crusaders Protocol


RETAIL FLOOR Manage the retail floor to effectively achieve business goals and sustain the profitability of the store.

Responsibilities include:

Retail Merchandising
Stock Management
Security / Shrinkage


CUSTOMER SERVICE Manage service to maintain exceptional customer service on the retail floor and live by a customer service-minded culture.

Ensure customer expectations are exceeded:

Mystery Shopper
Retail Excellence
Grow Customer Base


OTHER Teamwork, Leadership, Business Acumen, Initiative, Communication Skills.

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