Salesperson

OPERATIONAL Salespeople are expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached, and handled as per the 6 elements of selling. To generate sales for the store to ensure its targets are achieved Ensure Excellent customer relations on the retail floor • Product Knowledge and Trends • Testing Products • Merchandise standards • Salespersons Certification • Cash Crusaders Protocol RETAIL FLOOR Manage Retail floor – to effectively manage the retail floor to achieve business goals and sustain the profitability of the store Retail Merchandising Stock Management Security / Shrinkage CUSTOMER SERVICE Manage Service–Maintains exceptional customer service on the retail floor and lives by a customer service minded culture Ensure Customer Expectations are exceeded • Mystery shopper • Retail Excellence • Grow Customer Base OTHER Teamwork, Leadership, Business acumen, Initiative, communication skills