Job title : Sales Team Manager
Job Location : Gauteng, Johannesburg
Deadline : December 27, 2024
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What will you do? Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very knowledgeable on all aspects of the products, processes and systems. Mentors team and gives constant real-time support in terms of query resolution.
Minimum Qualification Grade 12/Standard 10/NQF4 Relevant FAIS and RE qualification
Minimum Experience Minimum 3 years in the STI sales environment
Requirements Excellent knowledge of Sales and processes Must be highly proficient in dealing with clients at all levels Excellent administrative skills and knowledge of Microsoft Office Proven Sales Track Record Results oriented Excellent communication and leadership skills Good attendance record is essential Must be very reliable Self-disciplined and ability to work under pressure Self-motivated and desire to excel Analytical and organised Problem solving skills and solution oriented. Flexibility Ability to multi-task and attention to detail Internal/External Customer focused Active listening skills Ability to work well with a team Able to work long hours Professional and organised
Responsibilities Responsible for the execution of our daily and monthly targets. Performance appraisals for sales agents Coaching of sales agents Ensuring that all sales budgets were met Motivation and Guidance of all sales staff Creating reports and submitting to management
Knowledge and Skills Drive leads and service targets Coaching, quality and compliance Reporting and communication Management of employees
Sales / Retail / Business Development jobs