Who we're looking for: Join us in the stunning Camps Bay, where the breathtaking Twelve Apostles Mountain range meets the Atlantic Ocean. We are seeking a Sales Systems Manager to lead our sales technology initiatives and drive operational excellence within our dynamic team. This pivotal role will ensure that our sales processes are streamlined, efficient, and aligned with our business objectives.
What you will bring: We are looking for a strategic and detail-oriented Sales Systems Manager who excels in optimizing sales operations. The ideal candidate will possess:
Leadership Skills: Build, lead, and manage a team of sales systems professionals to enhance productivity and ensure high-quality service delivery. Sales Process Optimization: Analyze and improve existing sales processes, implementing best practices to drive efficiency and effectiveness. Technology Implementation: Facilitate the successful integration of sales technologies, ensuring that systems support the sales teams goals and enhance customer satisfaction. Cross-Functional Collaboration: Work closely with Sales, Marketing, Finance, and Operations teams to align strategies and improve overall sales performance. Data Management Expertise: Oversee data governance processes to maintain high levels of data quality and consistency across all sales systems. Minimum requirements: Educational Background: A bachelors degree in Business Administration, Computer Science, or a related field is preferred. Experience: Proven experience in sales operations or systems management, with a minimum of 3 years in a similar role within the hospitality or related industry. Technical Proficiency: Familiarity with CRM systems (such as Salesforce) and other sales technologies; experience with data analysis tools is advantageous. Skills: Analytical Thinking: Strong ability to analyze sales data and metrics to inform decision-making and drive improvements. Excellent Communication Skills: Ability to effectively communicate with various stakeholders, ensuring alignment on goals and strategies. Project Management Abilities: Proven track record of managing projects from inception to completion while meeting deadlines and budget constraints. Problem-Solving Skills: Ability to identify challenges within sales processes and develop innovative solutions. Team Collaboration: Foster a collaborative environment that encourages team engagement and continuous improvement. Why join us? This role offers an incredible opportunity to be part of a prestigious establishment that values innovation, teamwork, and employee growth. As our Sales Systems Manager, you will play a critical role in shaping our sales strategy and enhancing operational efficiency.
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