Role and Responsibilities: As a Technical Sales Support Officer, your key duties will include: Sales Administration: Assist the sales team with order processing, documentation, quotations, and sales reports.Customer Interaction: Respond to customer inquiries, provide product information, and follow up on quotes and orders.Technical Support: Assist in preparing technical proposals and learning key details about our product range to support the sales process.CRM Management: Maintain and update customer records in the CRM system, tracking interactions and order history.Team Coordination: Liaise with internal departments (engineering, production, logistics) to ensure smooth processing and fulfillment of orders.Sales Reporting: Compile regular sales reports and assist in market research to help identify sales trends and opportunities. Key Competencies: The ideal candidate will possess the following: Experience in Sales Support: Previous experience, at least 5 years, in a technical or industrial environment is highly preferred.Strong Communication Skills: Ability to interact professionally with both customers and internal teams, offering clear, concise, and timely communication.Organizational Skills: High attention to detail with the ability to manage multiple tasks and deadlines simultaneously.Technical Aptitude: Comfortable working with technical products, and the ability to quickly learn about our heavy equipment product range.Customer-Focused: A proactive approach to customer service, ensuring customer satisfaction through prompt support and problem-solving.Team Player: Ability to work collaboratively with the sales team and other departments. Qualifications: Any related qualification will be considered ti your advantage.
Please include in your application.Minimum of 5 years experience in a similar sales support or administrative role.Familiarity with the heavy equipment or the manufacturing industry is essential. What We Offer: Competitive salary and benefits.Opportunities for growth and professional development.A supportive and dynamic work environment. If you are organized, technically minded, and thrive in a fast-paced environment, we'd love to hear from you! Join us in driving success in the heavy equipment industry!