Sales Support Analyst (SSA) On Site Position | Pretoria Department: Sales Support Reporting To: Director of Operations Job Type: Full-time Schedule: 9:00am-5:00pm EST (USA Business Hours 4pm to 12am SA time), Monday-Friday Job Summary : The Sales Support Analyst (International) will collect and analyze product information related to the customer contracts, seeking ways to improve savings and to decrease the cost of products for clients.
Role and Responsibilities : Working closely with Operations Manager to ensure timely reporting and case resolution.
Provide support to Sales Representatives for onboarding new members.
Prepare affiliation documents and credit applications to have it ready for signature.
Setup accounts, contracts, and activation request with different vendors and suppliers.
Compile data and ensure proper and timely support to vendors, sales reps, and team members Consolidate all opportunities in one bulk upload file on a Daily Basis.
Regularly review of databases, adding or maintaining new data as available.
Answer sales representatives questions regarding case status, contracts terms, and general information.
Resolve any internal and external issue that arise with account activation, pricing, wrong terms etc.
with the proper department.
Communicating with sales, operations, and vendors on any changes made Regular follow ups with vendors for products & services pricing Price analysis and quotation workup on Excel Analyze and compare multi-vendor pricing Verify vendor contracts and GPO eligibility requirements Attend and actively participate in departmental meetings.
Perform and assist with other duties/special projects as assigned Required Skills/Abilities : Strong communication skills both verbal and written.
Ability to compile information into unified reports.
Strong analytical skills.
Excellent organizational skills and attention to detail.
Proficient with Microsoft Office Suite or related software (specifically Excel).
Familiarity with CRM Systems (Salesforce) Preferred, but not required Comfortable working with large data project Education and Experience : Matric Certificate (High School Equivalent) 1 year of related experience Physical Requirements : Tolerate prolonged periods of sitting and being in front of a computer.