Somerset West, South Africa | Posted on 04/11/2024
Are you organised, detail-oriented, and enjoy working with people? Are you looking to gain valuable experience in a dynamic business environment? If you're proactive and eager to learn, this opportunity could be just what you're looking for. We are seeking a motivated administrator to join our team. This role offers a blend of administrative tasks and opportunities to interact with customers and colleagues, providing a well-rounded experience. It's ideal for someone who is keen to develop a broad range of skills, from data management to customer support. You'll work closely with our team, gaining hands-on experience that will contribute to both your professional growth and the success of our organisation. About DSL Telecom: DSL Telecom is a Sales & Marketing company that specialises in high demand technology products including Internet, Voice and Cloud Services. We are the largest Vox business partner in SA, the largest post-paid Telkom dealer in the country and the first and largest Zoho partner in Sub-Saharan Africa. DSL Telecom has won numerous awards for our achievements and our positioning in relevant high growth industries means the possibilities are endless for DSL Telecom and the right candidate.
What's In It for You: Hands-on experience and a chance to learn from the best.
A supportive environment where you can develop your skills and grow your career.
A chance to work with a diverse range of clients and colleagues.
Build valuable connections and skills within the technology sectors.
What You'll Do As A Sales Support Administrator: Perform data entry and maintain accurate records in our systems.
Ensure data quality and accuracy through regular checks and updates.
Assist with system maintenance, including updating CRM records.
Support lead generation efforts by managing and capturing leads and customer queries.
Manage team submission queues, ensuring that all tasks are processed in a timely manner.
Manage various customer interactions, including responding to enquiries and providing assistance via phone, email, and messaging platforms.
Conduct quality control on deals and leads to ensure accuracy and compliance with company standards.
Analyse and report trends to management, and propose training interventions as needed.
Identify and act on upselling and cross-selling opportunities.
What We're Looking For In A Sales Support Administrator: Proven experience in an administrative or support role, ideally within a sales environment.
Excellent communication skills, both written and verbal.
Strong organizational skills, with the ability to prioritize and work independently.
RequirementsYou will need to be based in the Somerset West or surrounding area. You'll need to be in DSL Telecom's office in Somerset West on a regular basis so we are open to local candidates only!
Schedule: 8 hours Monday to Friday
You'll join a team that values collaboration, innovation, and hard work. If you're keen to build a successful career, we're eager to hear from you!
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