MAIN PURPOSE OF JOB: Identifying and securing new business. Performing risk assessments to establish customers' needs and create a logical link between the client's risks and the available solutions the group can offer to mitigate those. Cost, compile, and present proposals to potential clients.
Liaise with Localised Security Schemes, housing estates and new complexes (domestic and commercial) on providing comprehensive security solutions, i.e.
GuardingElectronic security systems alarm installationMonitoringarmed responsebicycle patrolsCCTVaccess controlElectric fencing QUALIFICATION & EXPERIENCE:Matric (Grade 12) is a minimum requirement with preference for tertiary qualificationMarketing diploma or Degree - AdvantageousKnowledge of the guarding industry and electronic security systemsDrivers Licence - CompulsoryOwn reliable vehicle - CompulsoryValid PSIRA - Grade C - CompulsoryPrevious alarm and/or security guarding sales experience with a good track recordKnowledge of risk assessment fundamentals4+ years' experience in sales preferred with customer solution sales experience ideal JOB REQUIREMENTS & OTHER ATTRIBUTES:Computer Literate (MS Office, Email and Internet)Sales MindedKnowledge of the security industryAble to work flexible hoursPresentable and of sober habitsExcellent communication, presentation and negotiation skillsAttention to detail – Risk assessmentsGood networking skills INCUMBENT:
INTERNAL CLIENTS:Head of Sales Dept.Special Projects ManagerRegional ManagersRegional Sales ManagersGuarding Regional ManagerGuarding Operations departmentGroup ManagersGroup ExecutivesEXTERNAL CLIENTS: SuppliersCustomersBusiness Network KEY PERFORMANCEAREAS:
a. Sales
b. Risk Assessments
5. DUTIES:Sell bespoke security solutions to both residential and small commercial clientsDrive technical revenue through solutionsIdentify potential new business via leads, planned prospecting, networking and cold calling.Build and maintain relationships with developers of new housing/security estates and commercial complexes and sell our comprehensive range of products.Attend LSS/ HOA/ Estate operational meetings.Build relationships with security-related contractors (e.g. fencing, access control)Obtain endorsements from Homeowner Associations for ADT services.Perform site surveys to assess needs, quote preparation and presentation. After-sales site visits.Assess changing customers' needs/security trends through discussions with customers/developers and project managers.Attend meetings with Head of Sales Dept to report back on leads/self-generated leads/new business opportunities and track of growth as per business plan.Attend sponsored events, networking and community events to promote company image and public relations.Provide feedback on competitors, customer needs and security trends and advise accordingly to the Head of Sales Dept.Growth of new business within the security/housing estate marketMaintain pipeline reportsLiaise with the groups legal department to produce site specific SLA'sKeep record of all site documentationDrive App Adoption as an product in the scoped solutionsOther duties could be assigned as required by the businessIntegrate risk assessment findings into presentations to create a logical path to the suggested solutionKeep up to date with the latest crime trendsResearch area crime patternsKeep up to date with changes in technology and advice clients accordinglyLiaise with operational teams to produce basic site risk assessment / benchmarking documentation / Site Operating Procedures for sites based on the solutionsPerform site visits with the client to establish risk profilesProduce both basic and comprehensive risk assessment reports for new and existing customersYearly risk assessments for customers earmarked by internal clients and suggest new solutions, SOP's or recommendations to the group to improve servicesAdvise and assist operations managers with site-specific SOP's and training requirements for specific sites PERFORMANCE STANDARDS:Experience as a Sales Representative in the security industryDrive and EnthusiasmPersuasive CommunicatorGood Planning and organisational skills.Effective presentation skills.Resilience and flexibility.Analytical skills.Focused on superior customer service and delivery.Business results focusedSecurity Market focusRelationship Management 7.COMPETENCIES(TECHNICAL & BEHAVIOURAL) Action orientatedCustomer focusPerseveranceFunctional / Technical skillsProblem-solvingTechnical learningDrive for ResultsTeam PlayerAttention to detail
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
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