COMPANY DESCRIPTION
We are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversified by geography, product and manufacturing capability.
Aspen is a dynamic organisation built on entrepreneurial strength and forward-thinking minds. We attract high performing individuals who are passionate about their career and have a desire to exceed expectations. At Aspen, not only do we source for the best talent, but we also provide a host of opportunities for continuous development.
The Group's key business segments are Manufacturing and Commercial Pharmaceuticals comprising Regional Brands and Sterile Focus Brands. We have approximately 9,100 employees at 69 established offices in over 50 countries and we improve the health of patients in more than 150 countries through our high quality, affordable medicines.
OBJECTIVES
The Speciality Care Sales Representative for Kwazulu - Natal and country trip Bloemfontein acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Aspen/Amgen products as led by the District Manager.
KEY RESPONSIBILITIES
Managing all associated expenses ensuring ROI on all activities.
Provide current and comprehensive knowledge of Amgen's products, effectively communicating the clinical benefits to medical professionals while building trust relationships to drive appropriate utilization of the products.
Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement.
Drive cross-functional efficiencies and collaboration with key stakeholders across the business.
Provide feedback on marketing strategy, analyse business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager.
Partner with other colleagues to share best practices and seek to learn and grow as a Specialty Representative/Senior Specialty Representative.
Demonstrate a passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients.
Support the retention and development of Key External expert relationships through the detailing of a therapeutic portfolio.
Understand research and development trends, build product awareness and aid decisions surrounding product acceptance and adoption.
Follow up with targeted HCPs, gather feedback on their experience with Aspen/Amgen products and provide them with ongoing customer support to ensure effective choice and use of the products.
Manage, coordinate, and administer portfolio within regional territory including planning, territory analysis, implementing customer targeting and call coverage of customer base.
Drive Focus brands.
Achieve and exceed set targets and market share objectives and track sales data to achieve or exceed sales budgets.
Provide ongoing customer support to create additional value in the business relationship including product training, external meetings, and webinars.
Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Communicate and report on adverse reactions within 24 hours and ensure that all product complaints are resolved within the respective timelines.
Plan, organise and arrange training to Pharmacists/Pharmacists assistants if required.
Implement area specific strategies that would positively impact the business and share best practices within the team.
Maintain adherence to business rules i.e., call rates standards, call logging adherence and ensure submission of monthly and weekly planners and reports.
There will be a requirement to travel overnight to some of the regions as part of the territory.
Monitor and analyse data and market conditions to identify competitive advantage and product usage to improve sales performance.
Pursue continuous learning and professional development and stay up to date with the latest industry trends.
Plan, organise and arrange training for HCPs.
Promote products ethically and within compliance based on the company's sales process and approved marketing strategy.
Adhere to all CCCO expectations in customer interaction and activities.
EDUCATIONAL REQUIREMENTS
Matric
Tertiary qualification
A tertiary medical/healthcare qualification is an advantage.
KNOWLEDGE & EXPERIENCE REQUIREMENTS
Minimum 3 to 6 years proven successful track record in pharmaceutical industry will be required, in hospital/specialist arena.
Minimum 3 to 6 years detailing experience to specialist doctors is essential.
Existing relationships with key customers (Rheumatologist, Endocrinologist, Dermatologist and Gastroenterologist) would be an advantage with experience in Immunology field.
Valid driver's license.
Knowledge of the Hospital business/industry.
Complete and thorough understanding of the scope of the pharmaceutical market.
Understanding of the budgeting and forecasting processes.
A good grasp of marketing strategies and processes.
SOFT SKILLS REQUIREMENTS
Excellent interpersonal communication, presentation, and negotiation skills.
Strong negotiation skills.
Excellent presentation skills.
Analytical and Interpretation skills – Being able to analyse Aspen in-house data and external data sources.
Clear communication skills both verbally and written.
Strong capabilities in logical reasoning to address and resolve queries, issues and objection handling.
Influencing and negotiation skills.
Forward thinker with the ability to work independently as well as to work as a team player.
Good administrative skills to ensure that tasks are completed accurately and timeously.
Establish and maintain positive relationships (mutual trust and respect) with customers and other stakeholders.
Driven individual who is a self-starter and able to solve problems and gather insights to feed back to the business.
Active listening skills.
Ability to work under pressure.
Problem solving and decision-making skills.
Numerate, analytical, high attention to detail, able to prioritize.
COMPUTER SKILLS REQUIRED
Proficiency in Excel, PowerPoint, Outlook, Word.
QlikView, TPM, IMS, SSD Models, Impact RX and Rep-wise Model.
The successful candidate must have a valid driver's licence and be available to travel as per the requirements of the role.
Preference will be given to previously disadvantaged groups. Suitably qualified applicants are invited to submit their CVs online on or before 11 October 2024. Please note that if you have not heard from the HR department within 30 days of this advert closing, your application has unfortunately been unsuccessful.
Internal Applications must be completed using an Aspen mailing address after applicants have informed their direct line managers of their application for this specific role.
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