MINIMUM REQUIREMENTS• Matric or equivalent & diploma or equivalent post matric qualification in Marketing from an accredited institution.• Must be fully computer literate in MS Office applications, specifically Excel & Outlook.• Minimum of 5 years' experience in a sales function;o Understanding of the product & / or hardware retail trade would be beneficial.• Solid understanding of customer service fundamentals.• Organised with strong administrative ability and attention to detail.• Ability to apply logic and pro-actively address supply chain / customer issues.• Dynamic with ability to work under pressure and manage deadlines.• Strong communication skills with ability to interact with customers at various levels & contribute during meetings to clearly articulate or communicate a point.• Must be prepared to work after hours as & when the job requires.• Team player within a production & sales team environment.MAIN PURPOSE OF THE JOBSelling timber products to customers within a defined regional target market with a defined product mix ensuring that superior service and quality standards are maintained in support of the company Vision, Mission and Values. Secure and then maintain an in-depth understanding of customer's operations aimed at servicing their timber product needs through ongoing interaction with operations in support of production processes. Perform sales tasks within the company procedures & policies.Responsibilities include:• Daily pre- & post-sale interaction with customers through meetings, telecoms, e-mail, etc.• Order taking and making sales offers.• Monitoring orders, stock & dispatching, by planning, controlling, prioritising, and directing customer orders.• Following sales and marketing strategies / policies / controls as implemented by management.• Ensuring high service levels to customers.• Developing an in-depth knowledge of the product range & production processes.• As the company and brand ambassador, portraying the company image in the market with professionalism.• Interacting with customers in a professional, trustworthy and honest manner while maintaining a high level of integrity.
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