Requirements:
To acquire new customers on a consisted basis for the growth for the Company.
Customer service and retention, quotations, meeting all client needs, responding to emails, liaising with customers - giving feedback etc.
This customer specialist will take ownership of meeting and requirements for the assigned customers, grow market share and further develop profitable sales.
Finding new growth opportunities for the company and forming strategic partnerships that open new markets.
New Business acquired and be responsible for a group of assigned key customers.
Increase the number of products at existing customers.
Be required to develop sales by analysing, implementing, and controlling the opportunities within the assigned market sector.
Develop, build and maintain fruitful working relationships with all levels and actively develop the growth of key products whilst successfully introducing new products within the assigned market sector.
Achieving set financial targets: - Sales turnover and margins. - Product volumes -Expenses Track and report sales status and forecasts.
Assist with developing and implementing product promotions and go to market strategies.
Assist with addressing customer issues and solving complaints.
Sales reports to management.
Give feedback to internal sales teams and workshop respectively.
Conducting research to identify new markets and opportunities and acquiring new accounts
Successfully convert leads into clients, promote and sells the most appropriate solution in an honest and transparent manner, ensuring a proper needs analysis is done first.
To do value added sales in your expanding pipeline, and thus concluding deals
Possess an innovative vision to open doors to develop lasting business relationships
Possess a talent for closing deals and client satisfaction
Build on long -term relationships with new and existing clients
Resolve product and service related problems, providing trustworthy feedback and after-sales ongoing support with clients
Assess client's needs and resources and recommend the appropriate goods or services
Obtain sufficient knowledge of all competitor products and pricing to be able to efficiently market and sell company products and services.
Continually develop skills and ensure advanced knowledge of all products.
Ensure advanced knowledge of pricing structures for all products/services and generate quotations.
Provide a sales forecast, which supports stock forecast to the manager on a monthly basis.
Personal Suitability
Team player.
Excellent communication skills, both verbal and written. Must be able to communicate with key role players at all levels of the business industry
Client focus, reliable and organized, with effective interpersonal skills
Determination to achieve
Experience & Education
Minimum 3-5 years of professional experience in the Manufacturing sector
Possess an extensive network of inspiring business relationships.
Possess an innovative vision to open doors to develop lasting business relationships
Minimum Grade 12 and higher education would be advantageous
Proficiency in English/IsiZulu
Market Knowledge, Time Management, Negotiation & Planning Skills.
Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.
