Job Description Key Performance Areas (KPA) Oversee your designated area to ensure targets are achieved.
Efficiently manage your stores and handle payments.
Maintain and adhere to route lists daily; any changes must be discussed with the sales manager.
Support the Sales Manager and sales team as needed.
Cultivate and strengthen relationships with key service providers and regional operations managers of major clients.
Contribute to and execute the sales plan as directed by the Sales Manager.
Supervise event implementations, store renovations, new store openings, and special projects.
Maximize sales while minimizing credits Ensure regular store visits, maintain tidy shelves, and guarantee products are well presented.
Make sure you have the appropriate kit for cleaning cabinets.
Maintain a record of all returns processed in your region.
Adhere to the dress code consistently Sales Procedure Respond to inquiries within 12 hours.
For complex inquiries, report to the Sales Manager.
Monitor daily sales activity.
Visit stores according to your designated calling cycle.
Document each customer visit on the daily cover sheet, which should be submitted daily.
Submit cover sheets daily, ensuring all required information is provided to the sales coordinator.
Complete all administrative tasks in clear, legible handwriting.
Submit reports and requests from managers and the sales coordinator by the specified deadlines.
Stay informed about out-of-stock products and available substitutes.
Maintain an updated cabinet brochure as supplied by our client.
Organize your 'file' and keep it presentable at all times Participate in the weekly sales meeting.
Report any competitor activity and pricing.
Gather customer suggestions, samples, and marketing ideas.
Provide weekly updates on cabinets gained and lost.
Take notes regarding your responsibilities during sales meetings .
National Sales meetings will be held occasionally at management's discretion, where you may need to present on assigned topics.
Uphold a professional working standard at all times.
Sign the attendance register and clock in and out.
Ensure that all shop agreements are accurately completed and accompanied by a copy of the owner's ID In-Store Sales Duties Upon entering the store, promptly announce your presence and be sure to sign in and out, keeping the store owner or manager informed of your visit.
Inform customers about new and promotional products, encouraging fresh listings.
Foster strong relationships with store owners and managers within the industry.
Adhere to store layouts by following the provided planograms and merchandising standards.
Conduct a stock count before taking orders to align with the established merchandising standards.
Unpack and merchandise stock correctly, ensuring no items are left in the storerooms.
Maintain appropriate stock levels for each chain store, avoiding overstocking or understocking.
Keep cabinets clean and organized at all times, removing any damaged stock from shelves; perform a thorough cleaning every three months.
Place PI labels on all products displayed on shelves.
Utilize dump bins on the sales floor for gift wrap and similar items whenever possible.
Ensure that the point-of-sale (POS) area is tidy and current.
Confirm that there is an adequate supply of POS materials, positioned correctly on the cabinets.
Follow the proper ordering procedures relevant to each chain store and cabinet.
Only uplift stock when instructed by the Sales Manager, who will provide an authorization number; report any 'pocket blockers' or old stock to your Sales Manager for further guidance.
Merchandise gift wrap stands neatly, ensuring they are visible in-store.
Arrange merchandise so that all labels are aligned and facing the same direction.
Negotiate for extra space within stores and explore cross-merchandising opportunities.
Establish and uphold high merchandising standards, ensuring cards are organized in tidy rows.
Extend courtesy and respect to every customer.
Inquire with the store owner or manager if they have any questions.
Adhere to the route list and visit all designated stores.
Requirements Proficient in reading, speaking, and writing English.
Strong attention to detail.
Self-driven and motivated.
Confident demeanor.
Effective negotiation abilities.
An inherent sense of curiosity.
Commitment and innovative thinking.
Exceptional planning, supervisory, and time management skills.
Capability to follow and provide clear instructions.
Skills in building customer relationships.
Dependability and practical judgment.
Enjoyment in collaborating as part of a team.
Sense of responsibility.
Accountability for actions.
Valid driver's license and access to a personal vehicle.
Proficient in using MS Office.
Benefits Basic salary: R10,000 – R18,000 maximum, based on experience.
Company car and a fuel card, to be used only during working hours.
Tablet provided.
Commission available.
Requirements Bachelor's degree in Business Administration, Marketing, or a related field will be a massive advantage.
Proven track record of success in FMCG sales, preferably within the paper, stationary and magazing products industry.
Strong networking and relationship-building skills.
Excellent communication and presentation skills, with the ability to influence and persuade clients.
Highly motivated and target-driven, with a passion for exceeding sales goals.
Ability to travel extensively to meet clients and attend industry events.
Proficiency in Microsoft Office, CRM software, and other sales tools.