Our client, based in Port Elizabeth, a leading manufacturer of high quality, reliable and compliant cleaning solutions, catering to both home and industrial sectors is looking to employ a Sales Rep, preferably with experience in selling Cleaning Solutions.
Please email an updated CV in Word Format, together with a copy of your Certifications, ID and Drivers License to ******
SALARY: MARKET RELATED
PURPOSE: To successfully manage the branch customer base and add value to each and every one of the customers. Bring in new sales.
LIAISE WITH
• Internal sales coordinators
• Drivers
• Production manager
• Operations manager
• Office manager
• Warehouse manager
• Buyer
• Dispatch supervisor
• Finance
• Marketing Manager
EDUCATIONAL REQUIREMENTS
• Grade 12
• Certificate in Sales
MINIMUM EXPERIENCE
• Minimum of 4 year's sales experience
SKILLS REQUIRED
• Product Awareness
• Computer literacy
• Customer focused
• Attention to detail
• Excellent communication skills
• Strong technical skills – comfortable in Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Excellent networking and communications skills (verbal and written)
• Driver's license with reliable transport
DESIRABLE ATTRIBUTES
• High degree of self-motivation & ambition
• Time management & prioritization skills (good time management, planning and follow-up skills, as well as ability to meet deadline
• Must be bilingual
• Professional personal presentation (well groomed)
• Must be target driven
• Able to work under pressure
• Accountable, responsible, and reliable
• Skills to work both independently and as part of a team
• Customer focused
• Honest & reliable
• Confidential
KEY RESULTS AREA
ADMINISTRATION:
• E-mail price lists and/or product pictures to customers upon requests
• Ensure filing of customer quotations/tenders/etc. is up to date and neatly filled.
• Ensure customer quotations are followed up on and seen through
• Ensure your sales budget by customer is updated and that your personal sales budget is met on a monthly basis
• Update customer price lists and assist in setting regional standard price lists whenever pricing changes happens.
CUSTOMER SALES
• Service existing accounts and establish new accounts by planning and organizing daily work schedule. (I.e.: customer appointments need
to be scheduled at least 1 day in advance)
• Grow existing accounts by increasing their basket of products bought from Columbus Cleaning Solutions
• Provide a written, clearly defined goal for every customer call – update this in your CRM entry on Smartedge
• Uphold a professional/high standard in the marketplace with regards to the image you portray – remember you are 'the face of the
company'.
• Monitors competition by gathering marketplace information on existing and new products, pricing, technical information, etc.
• Work out special customer pricing as per agreed upon margins with Branch Manager.
• Cold call / General sales
• New sales customers of at least four per month
• Training – product training
• Advise buyer on client specific requirements
• Price increases
• Deleting of old quotes
• Sending MSDS's and PDS's to clients
CUSTOMER SERVICE
• Offer regular product awareness training to customers as well as our in-house sales team.
• Help out with urgent deliveries to customers if/when needed.
• Manage all service or quality related complaints from your customers and ensure that information regarding complaints gets sent through
to the branch manager and national imports buyer.
• Assist front office ladies with walk-in customers if/when needed.
DEBTORS
• Assist with debt collecting if/when your customers have not settled their accounts by mid-month. (It is ultimately your responsibility to
ensure payments are received from your customers a sale is not a sale until the money is in the bank)
STOCKS
• Participates in quarterly branch stock takes which will take place over a Thurs/Friday afternoon & Saturday morning/mid-afternoon.
OTHER TASKS
• Follow up on quotes with customers
• Staff meetings
• Daily, weekly, and monthly reporting
• Any other reasonable requests
• Time management
