Our client is looking for a dynamic and experienced professional to join their team as a Sales Operations Manager (Business Manager).
Responsibilities: Align commercial and marketing strategies with overall business objectives.
Provide strategic insights to drive commercial success and ensure effective execution of commercial plans.
Facilitate collaboration among sales, marketing, finance, and operations teams.
Develop and implement lead classification and management processes for optimal conversion rates.
Oversee the design and management of sales systems, including CRM platforms, ensuring efficiency and user adoption.
Analyze sales data to identify trends, performance gaps, and improvement opportunities.
Prepare regular performance reports and recommend actionable strategies.
Manage the commercial pipeline to ensure accurate forecasting and mitigate risks.
Handle commercial contract renewals for strategic and regional clients.
Monitor adherence to commercial policies and implement improvements where necessary.
Drive continuous improvement initiatives to enhance sales operations efficiency.
Conduct regular sales meetings to update performance metrics and coordinate special projects.
Key Skills: Execution Sales Skills: Ability to identify, tackle, and grow business opportunities.
Strategic Thinking: Adept at aligning plans with business objectives and market trends.
Strong Communication: Exceptional verbal, written, and interpersonal skills for effective collaboration.
Analytical Skills: Proficient in data analysis to drive insights and decision-making.
Problem-Solving: Creative approach to addressing challenges and developing innovative solutions.
IT Proficiency: Skilled in Microsoft Office Suite and CRM tools.
Agile Skills: Ability to manage multiple tasks and prioritize effectively.
Results-Oriented: Focused on achieving goals and driving positive outcomes.
Minimum of 6-8 years of relevant experience, with at least 4 years in a management role within sales or sales support.
Experience in the logistics industry or similar sectors is a strong asset.
Fluent in English, with additional languages considered a bonus.
Qualifications: Bachelor's degree in Business Administration, Sales, Marketing, or a related field.