Sales Operations Coordinator Admin ~ Sales/Account MngDurban - KwaZulu Natal - South AfricaAre you a dynamic and results-oriented sales professional looking to make a significant impact in the ICT distribution industry? We are seeking a highly motivated Sales Operations Coordinator to join a dynamic team in Durban. In this exciting position, you will assist the sales team with administrative tasks, manage the order lifecycle, and serve as a primary point of contact for our valued customers, ensuring their satisfaction throughout the sales process. If you have 3+ years experience in sales, exceptional organisational skills, and a passion for technology, we want to hear from you! This is a fantastic opportunity to contribute to a collaborative and fast-paced environment where your efforts will directly impact their sales success.Type: PermanentSalary: R30 000 R32 000 pm Depending on experienceArea: Onsite in DurbanKey Responsibilities:Administrative Support: Provide essential administrative support to the sales team, including scheduling meetings, managing travel arrangements, and handling correspondence.Sales Reporting: Prepare and distribute accurate and timely sales reports and documents.Order Management: Oversee the entire order lifecycle, from receipt to delivery, ensuring efficient and accurate order processing.Customer Relations: Serve as the primary point of contact for customers, addressing inquiries, resolving complaints, and fostering strong customer relationships.Sales Analysis: Track sales performance metrics, analyse data, and generate reports to identify trends and opportunities for improvement.Sales Support: Assist in preparing sales presentations and proposals, collaborate with other departments, and facilitate communication within the sales team.Data Management: Maintain and update customer and sales data in CRM systems, ensuring data accuracy and integrity.Documentation: Prepare and process sales contracts, quotations, and other relevant documentation.Event Coordination: Organize and coordinate sales events, trade shows, and promotional activities.Team Support: Assist the sales manager in implementing sales initiatives and strategies and monitor team progress to identify areas for improvement.Minimum Requirements:Education: Matric with mathematics is essential, and a Sales or Marketing qualification is preferred.Experience: 3+ years of experience in sales, preferably within an ICT distribution business.Knowledge: Proven track record of sales success and a strong understanding of the IT market, reseller channels, and marketing strategies.Skills: Excellent customer service, strong organizational and time management skills, a positive and outgoing personality, strategic thinking, negotiation skills, and proficient computer skills.Compliance:Adhere to the company's Code of Conduct and all relevant legal, contractual, and ethical requirements.Stay updated on compliance obligations and measures related to the role.Extras:Travel may be required.A driver's license and vehicle may be necessary.Must maintain a professional and well-groomed appearance.Apply for this Job
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