IntroductionOur client, a retail steel and hardware outlet, is looking to employ a candidate with recent sales management experience.Duties & ResponsibilitiesKEY RESPONSIBILITIES AND DUTIES:Ensuring that budgeted sales targets are met for internal and external sales.Opening and following up on new accounts and loyalty accounts.Making sure that all customer details are updated on the system, should anything change.Assist debtors' lady with any account queries.Processing of invoices.Setting specials and monitoring of slow-moving stock daily.Assist sales' people with delivery issues.Follow-up on deliveries to customers.Answering of incoming calls and converting enquiries into sales.Following up on leads.Ensure that all walk-in accounts and cash customers are served promptly by all sales staff.Handling of customer complaints.Updating and correcting cost/selling prices on the computer.Regularly update price comparison with competitors and forward to management.Regularly evaluate the account customers buying experience and propose adjustments when necessary.Maintaining and updating of customer database for marketing purposes.Make sure all customers are visited monthly by external sales.Make sure all customers are contacted monthly by internal sales.Ensure all manual invoices are processed on Syspro daily.Ensure all credit notes are signed off and authorized daily.Ensure all EFT payments have been authorized before stock is released.Ensure money is received for all COD deliveries and update the register.Ensure all credit notes are processed on Syspro before cash refunds are given.Desired Experience & QualificationMINIMUM REQUIREMENTS:Minimum of 3-4 years' experience required in the Steel and Tube retail industry - preferably in a sales management position.Syspro experience will be advantageous.Able to work under pressure.Manage a team of internal and external salespeople.Strong management and trading skills required.Must reside in Wetton.Must have a valid driver's license.Must be sales and growth driven and lead teams to achieve exceptional results.Interested?Note: Only shortlisted candidates will be contacted for further evaluation. We appreciate all applications, but we are unable to respond to individual inquiries regarding application status. Please ensure to check your spam/junk folders.
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