Job Summary
The Sales Manager will be responsible for the sales and business development of SPXFLOW Mixer brands, products and services to customers in the Sub-Sahara Africa region, especially Ghana and West Africa.
The Sales Manager will proactively interact with existing and new customers to expand the customer base, develop the customer relationship, troubleshoot the specific customer concerns or problems, generate leads and opportunities, all with the objective to achieve the specified sales and business development targets.
This role requires extensive travel in the region focusing on customers in the Mining & Minerals Processing, Chemical, Industrial, Oil & Gas Industries and Nutrition & Health Industries.
Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES Sell and promote SPX FLOW Mixers brands, products, spares, and services in assigned territories, either directly to the Customer or via Local Agents / Distributors.Communicate regularly and consistently with existing and potential Customers to generate leads and opportunities.Liaise with Customers and conduct on-site meetings as necessary to understand requirements, obtain order commitment, finalize designs, and resolve concerns/complaints.Coordinate with the Service Operations team to facilitate support to customers for equipment and product servicing, troubleshooting, and repair.Work closely with the Field Service Technician by planning and coordinating site visits, plant audits, mixer health checks, service work, etc.Develop and expand relationships with existing and potential Customers and EPCs and maintain close relationships with key Customers.Prepare weekly and monthly sales reports showing sales volume, including potential sales, monitored against the budget, with action plans to address variations.Prepare and deliver sales presentations and technical presentations to internal and external stakeholders.Collaborate with other Regional Sales Managers, sharing information and opportunities.Investigate and coordinate the resolution of complaints raised by Customers and troubleshoot their concerns.Monitor market trends and competitor activity in the assigned territories.Participate in trade shows, exhibitions, and seminars either directly or in conjunction with Local Agents / Distributors.Knowledge, Skills & Abilities Experience in and willingness for extensive travel in the Sub-Sahara Africa region, particularly in Ghana and West Africa.Demonstrate strong expertise in mixer/rotating products and mixing processes.Communicates effectively, tailoring the approach to the audience and the level of technical competence.Exhibits confidence with negotiations and possesses the power to influence.Must be able to define a problem, assess risk, and develop recommendations for action plans.Displays exceptional attention to detail and accuracy.Communicates fluently (verbal and written) in English - essential.Possesses a valid South African Driving License & Passport.Education And Experience
Degree in an Engineering discipline (Mechanical) or equivalent experience. Min 15 years' experience in a commercial role specific to the African Mining industry. Candidates with direct mixer experience or industrial rotating equipment will be preferred.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by the Employee to successfully perform the essential functions of this job.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job.
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