KwaZulu Natal: Technical Sales Manager - Personal Care & Pharmaceutical: The incumbent should have a tertiary qualification as well as a COSCHEM qualification and a number of years experience in raw materials sales for the Personal Care/Pharmaceutical industry.
Responsibilities:Visit existing client base according to a call plan to maintain current business and close customer contact by submitting samples and conducting trials at sites as necessary.Identify and canvass potential customers both telephonically and face to face to develop and promote sales, thereby increasing turnover, local profit, and client base.Ensure customers receive accurate and timely communications regarding enquiries by offering support with guidance from the Manager/s and Commercial Assistant/s.Proactively assess, clarify, and validate customer needs on an ongoing basis to maintain a high customer satisfaction rating that meets company standards.Create and conduct presentations as required. Prepare and follow up on quotes and price updates.Offer new products to customers in accordance with strategies agreed with Management to increase sales.Compile a detailed monthly report, by supplier/product category and customer for the supervising Manager/s.Review sales/budgets regularly with the Business Manager/s and implement action plans to ensure targets are achieved.Prepare annual budget and quarterly forecasts with the Business Manager/s.Assist with or conduct, record, and report on market surveys as required.Present continuous written and verbal quality market information to the supervising Manager/s to ensure the company's market knowledge is always up to date.Put forward creative ideas for the development of our business.Obtain, record, and update detailed information on the usage of products by customers and prospects to increase overall market knowledge.Report on competitor activity and pricing trends to remain competitive in the market.Ensure prompt and accurate internal communication.Check local stock levels in liaison with Commercial Assistants regularly.Follow up on bad debts with the Admin Department.Carry out administration duties as per the Companies Sales Procedure, ensuring efficiency within the Company and good service to customers.Attend relevant workshops, seminars, and industry meetings as required.Carry out any reasonable instruction as requested by Management or their nominee.About AzelisAzelis is a leading global innovation service provider in the specialty chemical and food ingredients industry, present in 63 countries with over 3,800 employees. Our knowledgeable teams of industry, market, and technical experts are dedicated to specific markets within Life Sciences and Industrial Chemicals. We offer a lateral value chain of complementary products to more than 59,000 customers, supported by over 2,700 principal relationships, creating a turnover of €4.1 billion (2022).
Azelis Group NV is listed on Euronext Brussels under ticker AZE. Across our extensive network of more than 60 application laboratories, our award-winning staff help develop formulations and provide technical guidance throughout the customers' product development process. We combine global market reach with a local footprint to offer reliable, integrated, and unique digital service to local customers and attractive business opportunities to principals. Top industry-rated by Sustainalytics, Azelis is a leader in sustainability. We believe in building and nurturing solid, honest, and transparent relationships with our people and partners.
Impact through ideas. Innovation through formulation.
Azelis Americas is an equal opportunity workplace. Individuals seeking employment are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
Azelis Americas' U.S. entities participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Azelis is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action is taken against you, including termination of employment.
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