Scope of responsibilities: The Sales Manager (SM) is responsible for the day-to-day management of the sales and sales team in accordance with overall company policy.
The main focus of the manager's job function is to improve the commercial performance of sales by increasing its turnover and maximizing profitability.
Achieving performance objectives will require action in the areas of customer care; regional marketing; sales and administration.
Other major parts of the job on a day-to-day basis include: managing staff, finding new ways to improve sales and meeting customer service and demands.
Weekly meetings with the S ales T eam including individual that are minute d and sent weekly to S enior M anagement.
Functions: Managing and motivating the sales team to increase sales and ensure efficiency.
Ensuring each sales person has a target that should be intrinsically linked to the Group overall sales target.
Analyzing sales figures and forecasting future sales volumes to maximize profits; Analyzing and interpreting local and regional trends to facilitate planning; Using information technology to record sales figures and for data analysis and forward planning; Dealing with sales staffing issues: conducting appraisals and performance reviews; and providing or organizing training & development: Ensuring the sales team and all other relevant staff have an on-going training program with current and new products; Ensuring standards for quality, customer service, health and safety are met; Responding to customer complaints on sales, quality, market trends and comments; Organizing special promotions, display and events; Arranging staff meetings weekly or as and when required; Updating colleagues on business performance, new initiatives and other pertinent issues; Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues; Maintaining awareness of market trends in the industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing; Any other duties related to your branch from time to time as instructed by the Managing Director or his representative; The roles and responsibilities of staff in this department include the above mentioned tasks but are not limited to.
Requirements Bachelor's degree in Business Administration, Sales, or a related field.
Proven experience as a Sales Manager or in a similar sales leadership role.
Strong knowledge of the computer hardware industry and market dynamics.
Exceptional communication and interpersonal skills.
Demonstrated ability to achieve sales targets and drive team performance.
Proficient in using CRM software and Microsoft Office Suite.
Strong analytical and problem-solving skills, with a strategic mindset.