Sales Manager

The CompanyThis organization has evolved into a leading curator of luxury African travel experiences, repeatedly recognized for excellence in the industry. The company's core values include a strong commitment to sustainable tourism, wildlife preservation, and community upliftment across Africa.
The RoleMonitoring critical metrics and evaluating the performance of teams and individuals.Identifying growth opportunities or knowledge gaps within the sales team.Managing strategic departmental goals.Driving sales through constant coaching, motivation and feedback.Carrying out periodic performance management reviews on the team.Acting as the first level in vetting and resolving client and supplier service issues.Managing the entire client service cycle.Experience4 years ofexperience in a sales leadership role.Experience working with Tour Operator Software (Kaptio, Tour Plan etc.).Google Suite.High level of client-centricity.Excellent people management skills.A diploma or degree in tourism is advantageous.
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