PURPOSE OF THE JOBProvide data and analytical support to manage and improve Confluent's sales processes and cycle, as well as utilizing pipeline data to help report, analyse and forecast the company's current quarter's business.HIGH-LEVEL JOB OBJECTIVEs· Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)· Work with the (A)VP of Sales, RSD's and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process· Proactively identify issues and solutions to improve the efficiency of the sales force· Participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics· Lead efforts to standardize processes and systems (e.g.
Salesforce.com) to enable accurate and efficient data collection and management of the company's sales efforts· Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows· Own communication to the field and maintain calendar of communications from a global to subregion standpoint as well as sales process adoption· Manage all daily ad hoc requests from all business units (Finance, Compensation, AE's, Data Science, etc.
)· Work closely with other Sales Operations Managers to share knowledge, best practices and facilitate standardization across the whole sales organization4.1 Level of Education Level of tertiary education Grade 12 Essential BA/BS degree Desirable4.2 Professional Membership or Registration4.3 Job - Related Work Experience Job – related work experience 3-5 years of Sales Operations experience preferably in a SaaS/cloud company Experienced working with a Partner Channel Team is a plus4.4 Job KnowledgeDeep understanding of Salesforce best-practices and functionality Comfortable engaging at all levels in an organization to deliver resultsExcellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiencesAdvanced excel skills requiredEndless curiosity and a need to dive deeper for understandingAbility to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partnersKnowledge of Tableau and Anaplan is a plus
