The Sales Manager will be remote in Johannesburg. The primary function is to identify develop and account manage a database of potential clients for the Lodge on the Private Game Reserve, which is in the Waterberg Region, in Limpopo. This position will also require cross selling of other properties within the Company's portfolio.
DUTIES AND RESPONSIBILITIES
Business Development
Develops & fosters good relationships with key clients, be it tour operators, travel agents and DMC's.
Visit clients to sell The Lodge
Complete research to understand each client's business and key stakeholders, decision makers and procurement processes.
Research and establish a Sales Plan to increase the hotels revenue for The Lodge, in line with the Groups Sales and Marketing Objectives.
Comfortable handling the full sale cycle from cold calling to closing.
Monitor Tender data bases and Complete RFP for Corporate Companies and Conferences.
Contract Negotiation.
Cross sell properties within the Companies Portfolio to increase the revenue for the group and grow market share.
Integrated approach and effective communication to relevant stakeholders both internal and external to improve the service offering.
Account Management
Develop a clear understanding of each client's requirements and utilize the information to retain and grow business.
Ensure Contracts are renewed for existing clientele.
Host site inspections, presentations, training and FAM trips where necessary.
Contract, Implementation and Administration.
Participate in relevant trade shows.
Integrated collaborative approach working with all stakeholders.
Administration
Utilize CRM tools or filing systems to retain information and grow understanding and build upon the database.
Update/ Maintain all database/contact lists for both Operations and Marketing.
Prepare reports on competitors, trends and sales activities for the local hotel and monitor results on a monthly basis.
EXPERIENCE AND QUALIFICATIONS
Valid Driver's Licence and Vehicle.
A recognized Sales Qualification / 3 – 5 years' experience in a similar position.
Strategic analytical and data driven approach
Experience in working with Tour Operators, DMC's, Event planners
Excellent Computer literacy - MS Office programmes is essential and proficiency in Opera advantageous
Excellent oral and written communication skills.
Interpersonal competencies and presentation skills.
Results oriented and able to meet deadlines.
Efficient in time management and can work without supervision.
The ability to interact, and work with multiple stake holders to achieve service and departmental goals.
A good understanding of budgeting and the ability to work within set budgets
