Essential duties and responsibilities:
Servicing existing and new customer base within the theatre and clinical environment.Providing theatre and wider HCP staff with in-depth training on Stryker products.Working closely with other team members within the defined region and the Regional Sales Manager to ensure customer service levels are best in class.Auditing theatre Stryker stock (implants, disposables, and instruments), managing consignment inventory, and ensuring good asset management practices.Understanding the clinical application of the broader Stryker business to offer customers the best possible solution at all times.Conducting trials and evaluations of products in both theatre and the clinical environment as required.Implementation of training, provision of instruments, and implementation of new Stryker business.Plan, execute, and monitor all measures necessary to help achieve industry-leading support.Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments.Demonstrates excellent product knowledge and professionalism with workshops.Provides theatre and other HCP staff training on Stryker products, including organizing and conducting training workshops and events for a broad customer group.Reports to the Regional Sales Manager to ensure customer service levels are best in class.Communicates essential features and benefits of products and their clinical application.Demonstrates outstanding ethics at all times, treating customers and employees with respect and representing Stryker in the best possible light.Behaves with integrity and delivers on commitments within required timescales.Maintains a basic business plan highlighting daily, weekly, and monthly objectives.Develops an understanding of the local healthcare environment and Regional strategy.Qualifications/requirements:
Preferable Technikon/university qualification within the medical field or BCOM Marketing.Industry background also advantageous.Driver's License.Preferable South African Citizen.Travel is required.
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