Job Description
About Us
At getWorth, we're not just redefining the motor vehicle industry; we're leading a global revolution with the fusion of patented AI wizardry and automotive expertise. As pioneers of a new era in buying and selling, we promise exceptional, rational, and transparent experiences for those with a taste for the extraordinary. With a ?at organizational structure, we balance professionalism with a laid-back, cool culture in our modern, stylish space that prioritizes comfort and creativity. Our incentive systems align your success with overall company triumphs, ensuring your contributions are celebrated.
We expect our team to embody our core values in delivering an unparalleled exceptional customer service experience. This involves prioritizing convenience, transparency, and professionalism, aligning with our commitment to putting the customer first. We foster a culture of continuous improvement, encouraging our team to assess and challenge systems for ongoing enhancement. Collaboration is at the heart of our success, and we highly value individuals who take ownership of delivering high-quality work in a self-disciplined manner with a focus on timeliness.
Join us at getWorth, where our commitment to excellence, customer-centricity, and teamwork defines our dynamic and innovative environment.
Position Overview
What we are looking for...
We are seeking an exceptional vehicle sales specialist with a professional demeanor and a genuine passion for both customers and cars, eager to join a non-traditional dealership. Embracing a willingness to unlearn and adapt, you'll work within a framework of proprietary systems and support, yet remain accountable for achieving monthly sales targets and fostering positive customer reviews. This dynamic role demands resilience under pressure, driven by a commitment to customer satisfaction rather than internal competition. With a focus on high-volume sales and efficient administration, you'll thrive in a fast-paced environment, leveraging provided leads to deliver outstanding service. Meticulous adherence to processes, combined with adept judgment and communication skills, ensures consistent excellence in customer interactions.
Compensation and Benefits
R144000 to 180 000 Cost to Company per year (Provident Fund Included)
Commission Structure in addition
Permanent Contract
Working Hours
Operational Roles are required to work a six-day (45 hour) week which includes Saturdays
Monday to Friday - 08:00 to 17:00
Saturdays - 09:00 to 13:00
Public holidays will be worked as scheduled (on rotation)
09:00 to 13:00
Specific Role Responsibilities
Attend to filtered leads daily and ensure all leads receive immediate attention
Communicate consistent brand messaging
Inform/educate customers' questions and overcome objections
Attend to client requirements:
Test Drives
Email, WhatsApp and Telephonic communication
Additional vehicle information
Compilation and coordination of all necessary documentation for Cash and Finance Sales
Co-ordinate Sales, Finance, Trade in and Recon/Delivery with internal stakeholders
Finalization of documentation/contract, coordination and filing
Identify and Flag risky transactions and communicate these to Compliance
Qualifications and Experience
At least three years in a sale environment of which 1 year at least in vehicle sales with a proven track record in successful sales volumes and satisfied customers
Grade 12
Valid Driver's license (code 08) and own transport
English spoken and written
Applicants fluent in additional languages (Xhosa; Zulu; Afrikaans) would be given preference
Contactable references
Should you not hear from us within 2 weeks of submitting your application, please consider your application as unsuccessful.
Skills and Personal Attributes
Provide an 11- star customer service experience (convenient, transparent, professional)
Continuously assess and challenge the systems and processes to improve these
Follow processes ensuring utmost cost/effort efficiency and professionalism
Ability to work well within a team environment
Clearly communicate with your customers to educate and guide throughout the process
A high level of motivation, initiative and integrity
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