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#BELIMITLESS"Job DescriptionScope of Position:Responsible for increasing and growing the client base of the hotel through consistent solicitations and management of existing relationships to achieve, grow, and maintain revenue and profitability of the hotel.With the signing of hotel agreements with clients, the role requires maximizing the occupancy and average daily rate of the hotel, whilst providing all necessary information to help clients make informed decisions on the purchase of blocks of rooms and production of special events.Overall sales responsibility includes rooms, meeting and conference rooms, special events, all catering outlets, and any area that contributes to the overall profitability of the hotel.Communicate daily with the Sales and Marketing Department at ACCOR Hotels, whilst maintaining clear reporting channels with the Director of Sales & Marketing.
Responsible for coordinating and planning all client site inspections to the hotel.Specific Duties, Responsibilities & Key Performance AreasCommercial/Sales:Identify new target markets and business opportunities for ACCOR properties.Build and strengthen relationships with existing clientele to ensure continual support for ACCOR properties and future business.Ensure that properties' budgeted sales and target figures are tracked daily and performance for each property is monitored, implementing constructive measures to ensure targets and sales are met.Daily compare property revenue and occupancy forecasts versus budget and actual.Represent hotels in various events and exhibitions.Implement all sales actions plans related to target market areas as outlined in the marketing plan.Actively review the marketing plan daily and provide insights to the property Director of Sales & Marketing and ACCOR sales and marketing team.Responsible for developing property sales and marketing plans alongside the property Director of Sales & Marketing and Reservations teams, as well as ACCOR sales and marketing teams.Conduct daily sales calls and arrange site inspections for all properties.Target Key Accounts for potential business for all properties.Build brand awareness and conduct product training with corporates, travel agents, PCOs, and STOs.Provide quick and timely responses to properties to ensure the development of a professional long-term business relationship with both client and property.Support the operations aspect of the business booked, quotations generated, and general inquiries to ensure maximum possible business achieved for each property.Sales Database and Administration:Compile Hotel database for all markets and, as custodian of the database, continuously update and manage contacts and client lists.Develop and maintain a client matrix – CEO, procurement, travel agents, divisions, booking habits, trends, and rates.Attend regular meetings with CRE and the Director of Sales & Marketing to remain informed of new marketing ideas and drive efforts accordingly.Compile required sales reports and statistics linked to acquiring and producing business, and submit and present to owners and ACCOR Hotels.Regularly compile market research and ideas on hotel development and growth regarding current markets and client needs.Ensure all corporate signed agreements are accurately maintained and all processes followed on the administrative side.Create detailed proposal documents with the ACCOR team, to be used as part of a formal tender process dictated by the prospective client.Regularly review own sales performance, aiming to meet or exceed targets according to the incentive scheme set out.QualificationsBachelor's degree in Business Administration, Marketing, or a related field.At least 3-5 years of Sales experience in the hospitality industry is preferred.Additional InformationHaving your own vehicle and a valid driver's license is required.
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