Job Title: Sales Development Representative Job Type: Full Time Location: Sandton Schedule: Monday to Friday, 8am to 5pm, one day work from home per week Reporting Staff: N/A Reports to: Head of Sales and Client Experience Competitive salary + commission structures Why Join Our Client? Our client, a fast-growing FinTech, empowers the local economy by supporting ambitious business owners. As an entrepreneur-led company, they foster a high-energy, results-driven culture that values collaboration, innovation, and respect. Described as 'high-performing' and 'agile,' they seek A-players who thrive in a dynamic environment. They provide the space, support, and autonomy for personal growth, just as they fuel the ambitions of their clients. If you're driven, care about the clients you serve, and know how to hustle, this is the place for you. About the Role: We are seeking young, dynamic, and highly driven individuals to join our Outbound Sales team. As a Sales Development Representative, you will be responsible for researching potential clients, cold calling prospects, and creating interest in our funding products. You will qualify leads and pre-approve them, handing them over to senior funding specialists who will continue the process. This role offers a great opportunity to understand client needs, grow sales skills, and contribute to the success of the team. Qualifications & Experience: Relevant diploma or degree Outbound sales call center experience (required) Experience in SME or retail environments Requirements: Technical Skills: Proficient in Microsoft Office Interpersonal & Other Skills: Excellent communication skills Ability to multitask and prioritize in a fast-paced environment Positive attitude and willingness to learn Strong performance drive and sales acumen Strong customer orientation and relationship-building skills Ability to stay updated on industry trends and leverage knowledge effectively Process-oriented mindset, with strong attention to detail Key Responsibilities: Develop a deep understanding of the SME market, industries, and the funding challenges they face. Understand and communicate Merchant Capital's product offerings and how they can address client funding requirements. Research each lead, document findings in the CRM system, and use this information to build rapport with prospects. Leverage research and product knowledge to uncover client funding needs and align them with Merchant Capital's solutions. Diligently manage and work through lead pipelines in the CRM, making the appropriate number of touchpoints without overwhelming prospects. Maintain CRM system accuracy by updating contact information, industry data, and categorizing leads for future engagement. Make 80 calls per day in a high-volume sales environment. Pre-qualify clients to ensure they meet Merchant Capital's criteria and express genuine interest in the product. Pre-approve clients for facility sizes based on their needs and financial viability. Collaborate weekly with senior funding specialists to gain insights and support ongoing sales strategies. What it Takes to Be Successful: Results-driven: Achieving monthly, quarterly, and annual targets consistently. Persistence: Ability to focus and perform tasks repetitively without losing motivation. Resilience: Ability to bounce back quickly from setbacks. Diligence: Demonstrating consistent and careful effort to ensure success. What We Offer: Personal growth and career development opportunities Meaningful, impactful work that makes a difference Autonomy and space to learn and grow Mentorship and development programs Beautiful, open-plan offices Free on-site gym Exciting team events On-site Barista Be part of a high-performing, winning team
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