DMX www.dmx.co.za is a leading provider of immersive digital solutions that specializes in improving engagement, increasing sales, and optimizing operations. We work with businesses to deliver impactful solutions that achieve results. We have over 25 years of experience in delivering immersive digital solutions to some of the most identifiable global brands. Join our team and be part of the journey to transform DMX into a high-performance sales organization.
Job Overview: As a Sales Development Representative (SDR), you will be an integral part of our sales team, responsible for generating sales from inbound leads, former customers, and small-sized existing customers. This is an excellent opportunity for a proactive and motivated individual to play a key role in expanding our customer base and contributing to the overall success of our organization. This position requires critical thinking, proactivity, high energy, excellent communication skills, and a strong passion for sales.
Key Responsibilities: Collaborate with the marketing team to develop strategies to optimize lead generation campaigns, including content development and targeted outreach strategies.Engage with inbound leads from various sources, including website inquiries, e-mail, telephone, social media, and marketing campaigns.Qualify leads by conducting in-depth discovery meetings and visits with potential customers to understand their full set of needs, evaluate the size of the opportunity, and determine the probability of a sale.Develop and maintain a strong pipeline of qualified leads, tracking progress using CRM software.Provide comprehensive support to the Sales Executive including preparing presentations, proposals, costings, and contracts.Update and maintain customer information accurately in the CRM system.Generate reports and attend sales meetings as required.Facilitate effective communication between different teams to ensure smooth operations.Promptly respond to customer queries and issues and provide the right solutions.Provide feedback, documentation, and relevant information as required.Stay up to date with DMX's products, market trends, and industry developments.Provide regular reports on sales performance to Sales & Marketing Director.Execute a prospecting plan that targets and secures meetings with potential customers.Collaborate with clients in developing and implementing their marketing strategies.Conceptualize and sell marketing concepts/ideas to clients.Work with sales cycles lasting 4-6 months or longer.Minimum Requirements: Qualification in marketing or equivalent experience would be advantageous.Completed sales training would be advantageous.Minimum 5 years' experience in selling concepts/solutions in a B2B environment.Experience with CRM software for lead management and pipeline tracking.Strong ability to adapt and learn quickly in a fast-paced, constantly changing environment.Strong ability to build rapport with people.Strong ability to lead sales conversations with decision makers.Strong decision-making abilities – think critically, source and analyze data/information, and make the right decisions.Strong ability to drive collaboration amongst many internal and external stakeholders.Highly skilled at presenting and negotiating.Able to create strategies proactively to drive buyer priorities, agenda, and action.Able to work independently and as part of a team.Positive, proactive, and self-motivated attitude.Prefers to lead and is very comfortable with responsibility.Highly competitive and results-driven.Empathetic and able to comprehensively grasp other people's situations.Driven by timelines and honoring commitments.Big picture strategic thinker and able to generate new ideas and concepts easily.Extroverted, high energy, and thrives on being with people.DMX offers competitive and comprehensive benefits in our total cost packages. We're committed to a diverse, inclusive, and equitable workforce. All qualified applicants will receive consideration for employment regardless of race, religion, gender, age, disability, marital status, sexual orientation, or any other status protected by law. DMX is an equal opportunity employer. We offer a culture that supports and encourages high performance. You will find the training, support, and benefits that will help you succeed.
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