Sales Development Manager

About Us
We are a rapidly growing company dedicated to helping leading E-Commerce brands revolutionize their Customer Experience. Partnering with over 500 top-tier clients, we specialize in delivering tailored customer service solutions backed by world-class talent. With exponential growth exceeding 600% last year, we are searching for a driven Sales Development Manager to lead our team of Sales Development Representatives (SDRs) and make an impact.
What You'll Do Oversee and coach the SDR team to meet daily KPIs (calls, emails).Review call recordings, provide constructive feedback, and refine objection-handling techniques.Collaborate with the Marketing/Demand-gen team to equip SDRs for success.Act as a "player-coach" to demonstrate and drive excellent SDR performance.Manage and report on SDR metrics to ensure continuous improvement.Cultivate a positive, collaborative, and high-performing team culture.What We're Looking For 2+ years of experience as a Sales Development Manager.3+ years as an SDR, including phone outreach.Familiarity with tools like HubSpot, Salesforce, or Orum (preferred).Strong leadership, ownership, and integrity in client and team interactions.Experience in E-Commerce or SaaS sales (a plus).Schedule and Compensation Monday-Friday | 8 AM - 5 PM PST (US)On-track earnings: $1,500/monthPaid time off and work-from-home benefits.Requirements Stable internet connection (15 Mbps min) with a backup of at least 10 Mbps.LAN connection required.Join a collaborative team committed to innovation and excellence in the dynamic E-Commerce space. Apply today and advance your career!

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